@potterybarn Still on hold. It’s now 53 minutes. My entire evening had been this awful customer service experience. While I could have been spending time with my family, I’m on hold with terrible music. Can someone please fix this? #terriblepotterybarn
@potterybarn@pbteens I have been on hold for 49 minutes. Chris, cust Serv rep, answered took my info and put me back on hold. Still waiting. Needless to say, will NOT be shopping at PB or recommending to friends and family #worstcsever#boycott