@webafrica@MirandaSimrie I also calcelled after spending 4 full days on WhatsApp chat trying to get a new subscription activated. I lost hope and cancelled. Last night around 8pm, I signed up with a different ISP, today just before midday, we had internet... Less than 24hrs from sign up.
@webafrica Your response on X is much faster that your technical support. Right now I'm battling to get a response from the billing department to claim a refund. I'm waiting now for 40min for an agent to assist.
@webafrica I DM'ed last week and nothing has moved, still no service and your support whatsapp keeps sending me from pillar to post. I'm currently waiting for a response from a so called Premium support, something that has been happening daily, but nothing gets sorted out.
@webafrica I am still nowhere near getting assistance from your support, let alone resolving the actual technical issues. Judging from the number of poor service complaints, I lost confidence. I have been on a WhatsApp chat since 13h00 sent from pillar to post.
@nasiphim Thank you for the good work you are doing for Tshwane. Cable theft and vandalism seems to occur when there is a power failure. May I suggest that Metro Police /SAPS be deployed to areas that experience power failures at night and patrol these areas and do random stop and search.
@CityTshwane, Please post updates about Koedoespoort /East Lynne power outage and ETR. We need to know so can decide whether to stick it out or visit friends/relatives for a few days.
@nasiphim We appreciate your dedication and resuscitated hope where it was lost. I continue to be hopeful that one day, you will also deal with the lawlessness of our fellow motorists. One by one
@HermanMashaba A leader who understands the short and long term implications of allowing lawlessness, corruption and indifference to thrive. RSA and Actions has a true and dedicated citizen in Dr Nasiphi Moya
@nasiphim@CityTshwane Your work gives us residents hope where we once thought lawlessness will prevail forever. This also encourages residents to report wrong doing as they know something will be done. Keep up the good work.🙏