Hazel Liptrot

[Hazel Liptrot @LiptrotHazel]

@NatWest_Help We have a reference number but we can’t get to speak to a handler to give that person the number. This is a problem that occurs regularly rather than just bank holiday as you suggest.

[Hazel Liptrot @LiptrotHazel]

@NatWest_Help we have an ongoing complaint with NatWest that seems to be being ignored! Trying to telephone to find out what is happening is difficult, tried three times between 9 and 10.20 today 5/5/26 each time I was disconnected because no complaint specialists were available.

[Hazel Liptrot @LiptrotHazel]

Sorry meant the Popes death

[Hazel Liptrot @LiptrotHazel]

@CityExperiences just cancelled our booking for Pristine Sistine Early Entrance small group Vatican tour in view of the Pepes death and Conclave arrangements and was shocked to not receive the full payment back 60 euros less than we paid

[Hazel Liptrot @LiptrotHazel]

@sarah_go_green Hi Sarah, I would love to have a conversation with you about your battery in the house. How’s best to do that, diolch

[Hazel Liptrot @LiptrotHazel]

@sarah_go_green what battery do you have in the house, we have been without power for 36 hours over the weekend. Would you DM me please so I can ask you some questions regarding the battery. Many thanks

[Hazel Liptrot @LiptrotHazel]

@LloydsBank Hi Gary have just spent time filling in the form but not happy to give our account details over the internet as the bank keeps saying we shouldn’t have to declare our details. Going round in circles

[Hazel Liptrot @LiptrotHazel]

I have spent most of day trying to do simple banking activities. In the end I had to drive 50 miles round trip only to find that @LloydsBank was closed Friday afternoon at 2pm after speaking to @LloydsBank and being told they would be open. Seriously think we need to move bank.

[Hazel Liptrot @LiptrotHazel]

@andrewkirchin @LloydsBank We tried online advice, phone advice, our call should be used for training purposes. The advisor was sending us to Bangor in Ireland even though I repeated the sort code and post code numerous times. Horrendous service again!

[Hazel Liptrot @LiptrotHazel]

During the last 12 months we had both mobiles moved from BT to #@EE. As our year ends I would like to speak to a human but even trying to follow online requests wasn’t successful and after a twenty minute wait on the phone in a queue I had to leave. @EE any suggestions please

[Hazel Liptrot @LiptrotHazel]

@AngleseyScMedia Hi Keith would you DM me please to discuss a local concern I have

[Hazel Liptrot @LiptrotHazel]

Still not received my senior railcard I bought online from @nationalrailenq ordered on 23/3/24 sent out to me on the 25/3/24 emailed and phoned call centre twice and still not received it. Wish I had just gone to the station to buy one because now I can’t buy tickets.

[Hazel Liptrot @LiptrotHazel]

@bt_uk recently installed a new digital line which is rubbing when windy on the roof. The old analogue line was not removed. Should @bt_uk send an engineer to tighten or raise the digital line and remove the unused analogue line to prevent problems in the future?

[Hazel Liptrot @LiptrotHazel]

Still waiting for my senior railcard to arrive from @thetrainline purchased on line on the 23/3/24 and told 5 days to arrive. Telephoned and emailed and followed all their advice but still no railcard so still can’t book train tickets.

[Hazel Liptrot @LiptrotHazel]

@carolvorders Privileged is when you don’t have to use a food bank!

[Benonwine @benonwine]

Retweet if you AGREE former Sub Postmaster Alan Bates should be given a Knighthood….. 👍👌👏🏼

[Hazel Liptrot @LiptrotHazel]

Dear @OctopusEnergy could anybody help us with our attempts to move to intelligent Octopus please? We have followed the instructions but keep getting stuck and can’t get past the question about our smart meter. please help!

[Hazel Liptrot @LiptrotHazel]

Dear @OctopusEnergy we need help identifying our smart meter because we are attempting to get onto intelligence octopus go but we don’t know the answer to the question of which smart meter we have. Please help

[Hazel Liptrot @LiptrotHazel]

@OctopusEnergy I have noticed we have been charged for electricity used but there is no bill. When will we be able to see the bill from @OctopusEnergy please?

[Hazel Liptrot @LiptrotHazel]

Dear @OctopusEnergy please can we have a human to actually speak to us about our Smart meter. @OctopusEnergy tell us we have a problem but we need them to sort it out. It’s just email tennis at the moment.

[Hazel Liptrot @LiptrotHazel]

@OctopusEnergy Thanks Abby @OctopusEnergy I have received your email and it looks like you have sorted it.I will keep an eye open after the date you suggested the SEG a will move over. Nadolig Llawen from windy Ynys Mon.