Lisa K

LA-NYC-London! Happy to be in London, working in programmatic. Ready to discover all that London has to offer #food #music #shopping suggestions welcome

[Lisa K @lisakaly]

@AmericanAir every few years your customer service fails miserably. I don’t understand why - but after 30 years of flying with you - I’m questioning my loyalty- and the lack of accountability with errors on your teams part. #fail #customerservice

[Lisa K @lisakaly]

@AmericanAir No you did not. My initial DM was sent on Saturday am…. No replies.

[Lisa K @lisakaly]

@AmericanAir have you stopped replying to DM’s? I’ve been waiting for 3 days…

[Lisa K @lisakaly]

@IHGService - wanted to chat about my experience- sent a DM 72 hours ago… thought this was 24/7 support 🤔

[Lisa K @lisakaly]

@zap_map with prices on @ubitricity doubling in less than 3 months - would be great to be able to search by price and update data quickly in the app.

[Lisa K @lisakaly]

@bleachersmusic what time do you go on?

[Lisa K @lisakaly]

Anyone interested in a @Tesla #modelY 2022 in the uk? Dm me

[Lisa K @lisakaly]

@AmazonHelp order meant to be delivered by 10pm - 3 customer service people gave me 3 different reasons as to why it’ll come Tuesday instead. #fail - supervisor knows nothing about prime in the uk #callcenterfail

[Lisa K @lisakaly]

@Outfoxthemarket need to change my direct debit details. Spent 20 min on hold to then get a recording saying you’re experiencing high call volumes. Would’ve been great to know within the first 60 seconds. #fail #humansupport #customerservice

[Lisa K @lisakaly]

@StarlingBank thanks for making banking easy - my reference letter took 2 seconds from you. I have to wait 2 biz days from @citibank - #easybanking

[Lisa K @lisakaly]

@AppleCard trying to apply for a card - is the service unavailable?

[Lisa K @lisakaly]

@SixtUK Thanks for the quick reply - just sent thru my DM!

[Lisa K @lisakaly]

@SixtUK have some questions about sixt subscription- who can I speak with?

[Lisa K @lisakaly]

@Supergoop - wondering if you discontinued the daily correct cc cream? If so why 😫

[Lisa K @lisakaly]

@giffgaff are you having outages in west london? Today’s service has been nonexistent

[Lisa K @lisakaly]

@VirginAtlantic Thanks! Do you do a status match?

[Lisa K @lisakaly]

@VirginAtlantic will you continue to allow travel between the US and UK with emotional support animals?

[Lisa K @lisakaly]

@RoyalMailHelp my package was delivered and signed for but not to my building. It was sent special delivery guaranteed. How do I figure out where it is?

[Lisa K @lisakaly]

@TMobileHelp I can’t access my bill while abroad. Can you email it to me?

[Lisa K @lisakaly]

@StarlingBank So there’s no other way to take out a larger amount per day?

[Lisa K @lisakaly]

@StarlingBank how can I take out more than £300 out of my checking account in cash?