@qdoba what gives? My delivery order doesn't arrive and there is no way to chat or get resolution through your app or website without filing out an online form and waiting.
@OpenTable I'm unable to cancel a reservation in the app or get a hold of the restaurant. Your website doesn't have direct contact info either, what to do?
@Verizon completely horrified that I cancelled a phone line via chat months ago and you kept charging me. AND changed my minor children’s plans and said I did it. After 25 years, saying goodbye. Keep records for your chats and allow your customers to print them. How convenient
#NHswimming Here's my Viking Invitational story, now with all video & photo gallery links
(I'm saving an interview with Hawken's Sarah Pophal for a separate story early next week)
Enjoy the rest of your weekend everyone 🙂
https://t.co/xuG8JhJ17R
@united Your airline stranded my 18 year old nephew two nights ago giving him no options to fly home for two days. I had to buy a ticket on SW to get him home and a hotel room. Your refund requires a cancellation? You cancelled on us. Response, please?
@united My 18 yo nephew stranded in IAH last night after a 5 hour sit, then a cancellation. The agent handed him a card with a QR code on it, no help, huge lines. No flight until Friday even available. There should be compensation (after a $300 hotel and a $400 SW flight home)
@JetBlue I had to spend $900 to drive home Boston-Cle because you couldn't get me home for over 2 days after you cancelled my flight. Worst part? I didn't even trust you to get me home. Baggage refund, please!
@CruiseNorwegian Looking forward to my upcoming Bermuda cruise, but my God, over 50 minutes on hold to talk to a rep (and still counting)? Sometimes you need to talk to a real person, you make it hard. Tried chat...didn't have my answer.
@Ask_Spectrum no response to my tweet from last week. Hazardous line of yours still in our rental property yard..hanging from another house. Called three times. Nothing. Thoughts??
@GetSpectrum called 3 times about a hazardous line dangling from a neighbor’s house on to our rental property yard. STILL not fixed. 45 min each call. Really?
@GetSpectrum We have a hanging wire (danger!) in the back of our rental property...trying to get it repaired is like pulling teeth. NOT good service. I've called, gotten cut off, and talked to a bunch of people that have no idea how to help. Ticket number 45867547.
@ChipotleTweets had a delivery order cancelled on me immediately today. Yet, my gift card and my credit card were charged. No one online to help me. Not good. Don’t deduct $ and charge me for a non existing order.
@ChipotleTweets you all cancelled my delivery order which was for two entrees plus delivery fees and tip. I wasn’t made completely whole, and this isn’t good business. Second time this happened on a delivery order.
@ATTBusiness your pole fell on my husband's business property, effectively putting him out of business for the day. 44121 in Ohio. Is it being addressed?