@thameswater Charlie, mate - I fixed my own. But what about elderly folk, vulnerable folk? Who is checking in on them after the work is done on streets to make sure service is restored?
@thameswater the installation of unrequested water meters has left people with low water pressure in boilers.
Whilst some may have the wherewithal to know how to remediate this, what steps are you taking to ensure your work has not impacted the elderly or the vulnerable?
1hr 23 minutes after posting this you disabled my old hub (which I had plugged back in) and enabled the new one. Thank you. We are live and cooking on hub 4!
Appreciate that. Puts me in a good place for the working week.
Stay safe the engineer or whoever fixed that!
@virginmedia new hub 4 delivered. Sadly no Internet. On phone waiting for tech support for an hour, who advised the SLA for fixing is 3 days and I would be called back... other tweets have advised engineers don't call back - is it acceptable in lockdown to have that SLA?