@MartinSLewis DWP called me yesterday I’ll be getting back payment of pip to 22/11/23. It’s over £5k. Martin really need some advice please around universal credit I claimed for unpaid sick from 12/02/24
@GMB DWP called me yesterday I’ll be getting back payment of pip to 22/11/23. It’s over £5k. Martin really need some advice around universal credit I claimed for unpaid sick from 12/02/24
@virginmedia I tried everything asked about adding o2 to virgin but you obviously don’t want to help me with costs. Can’t see much changing within few weeks and need to find a new provider before contract with virgin ends 😩
@virginmedia Are you not going to reply to my tweet about price increases for existing customers then? You are losing me as a VM customer and when my phone contract was ending I was going to move to o2 so lost my business twice!
@virginmedia I’ve had to give 30 days notice to end contract now. I just can’t justify paying £50 more than a new customer. I’ve had to reduce inet speed and drop tv channels over the years just to reduce cost but when new customers get better than existing just don’t sit right
@virginmedia My package is going up from £59 to £84 a new customer can get the same tv package and wknd calls and faster inet than mine and pay only £39.50 for the same 18 month period. I was also going to move my to o2 when my contract was up in may lost my custom for both
@virginmedia Are happy for a loyal customer of over 3 years to pay £84.00 pm for a package that a new customer can get for £39.50 pm. Happy for me to leave completely rather than give me the same price as a new customer! Great customer service that! 😤
@eon_next I left your company 06/11/23 and I’m still waiting for my £159.07 credit back after speaking to 2 of your contact centre staff! Wonder how much interest you’re making if you do that to every customer that leaves you! Shame on you!
@DFSCare Broke my door 22/11 trying to deliver a sofa. Numerous calls made and told emails sent to store/area manager to call me. Still waiting for the calls. Living room freezing 4 weeks on still not fixed I’ve had 3 seizures lost 3 days pay! Poor service!