@RoyalMailHelp Hi, I've been trying to contact you for several days now. I should have had a letter delivered Guaranteed Special Delivery on Monday and the tracking has not updated since it was collected on Friday. Can someone please answer my dm?
@RoyalMailHelp Hi, can some please answer my dm? I was supposed to have a letter delivered yesterday Special Delivery 1pm and the tracking hasn't updated since it was collected on Friday.
@RoyalMailHelp Can someone please answer my dm? I'm supposed to have an item delivered by Special Delivery 1pm today and the tracking hasn't updated since it was collected on Friday.
@Matalan Hi, I placed an order on 26th December and one of the items was out of stock. I was told I'd be refunded within 3-5 days and I still havn't had the refund. Can you look into for me please?
@SP_EnergyPeople Can you tell me how I escalate a complaint to the Director Support team please? I have tried to fill in the form on your website but it won't let me submit it.
@SP_EnergyPeople Can somebody please reply to me regarding my problem. I havn't had a reply to my dms, you don't bother calling back when you're supposed to and now my tweets are also being ignored. Apalling customer service.
@SP_EnergyPeople Can somebody please reply to my dms? My problem has been going on for over a month and I'm just going round in circles and being fobbed off! I have sent 2 messages since last Wednesday and both have just been ignored. I would appreciate a reply please.
@ColourPopCo I am in the UK and would like to place an order. When I get to the shipping section I notice that there are added taxes. Does this mean that I won't have to pay customs charges at my end?
@RoyalMailHelp Is there an email address that I can use for enquiries. I have tried several times to contact you by phone but I am just left in a neverending queue?