Loop CEO Matt McKinney highlights the number one pain point in supply chain: untrusted data. When 60% of critical information is offline, how can AI truly deliver? This is where the biggest opportunity lies.
Our engineer Henry Knoll walks through the full system, including how the failure grouping mechanism works and what comes next. https://t.co/aA8Vrtufdf
#supplychain#AI
The result: a feedback loop where every edge case we encounter makes the next one easier to handle. New carrier formats, new invoice layouts, new extraction quirks; they surface, get diagnosed, and get addressed. Without someone manually noticing each one.
When automation gets something wrong or leaves a task unanswered, we persist that as a failure instance. Over time, similar failures cluster. An agent evaluates each cluster for a shared root cause. If it finds one, it proposes a fix: a new rule, a prompt update, a system correction.
Our solution: entity context rules. Natural language instructions tied to a specific entity and task type, injected into the LLM prompt only when relevant. "For invoices from [issuer], the year is often wrong. Infer the correct one from context."
But reactive rule-writing only works if someone notices the problem first. We needed a way to surface gaps automatically, before a human catches the same mistake for the hundredth time. That's what failure analysis does.
The core problem: LLMs are good general reasoners. But logistics data is full of entity-specific, unintuitive knowledge that isn't in any training set. It lives in the heads of people who've spent years working with specific carriers and invoice formats.
LLMs don't know that one carrier's "Document Charge" is actually a cross-border processing fee. Or that a specific invoice issuer always writes the wrong year on the date field. Experienced auditors know this. Our models didn't... at. first. Here's how we closed that gap: ๐งต
We raised $95M last month to expand the platform across the full supply chain โ POs, warehouse, customs, ERP, TMS.
The Logistics Data Platform is where that starts.
Learn more: https://t.co/AmUI7L1sws
The companies already running on it:
A Fortune 100 food company surfaced $9M in previously invisible inbound costs. 95% touchless invoice automation in 30 days.
A fast growing jewelry brandโs Finance, Transportation, and Ops teams operate from one source of truth. Cross-functional decisions that used to take days now happen in real time.
1 $1.8B beverage company scaled from niche startup to 30,000+ retail locations without scaling their logistics headcount.
Today we're announcing $95M in Series C funding led by @ValorEP and the Valor Atreides AI Fund, with participation from @8VC, @foundersfund, @IndexVentures, @JPMorgan Growth Equity Partners, and Tao Capital Partners.
We're building the intelligence layer for the physical economy.
Loop has been named a 2026 Top 100 Logistics & Supply Chain Technology Provider by @ILMagazine.
Proud to be building technology that helps teams make sense of complex, fragmented supply chains.
A single PDF invoice on our platform triggers 50+ processing tasks and ~100M Kafka events/day.
We were managing it with 40+ static ECS instances and a weekly bin-packing script. It was a mess.
So we built a consumer proxy in Go. 330+ consumer groups now run on a single 4CPU/8GB task. 50% AWS cost reduction.
Full writeup: https://t.co/9odCIC8pbZ