Lauren Spokes

👩🏼‍💻@LaurenSpokes4 | 🎤💃🏼

[Lauren Spokes @loopylottie27]

@JF0LKINS favourite Christmas movie (as of Christmas Eve when I watched it for the first time) is Home Alone 🎥 #HolidayHack
Silly and entertaining in all the right ways for Christmas

[Lauren Spokes @loopylottie27]

@Tesco you have 1 new message (DM)

[Lauren Spokes @loopylottie27]

@TravelodgeUK what time does free parking end on day of checkout? Specifically at Nottingham EM Airport hotel. I’m staying on Sunday night and am going out on Monday with family and don’t need my car as we will be using theirs so can I leave it at the hotel until 6pm?

[Lauren Spokes @loopylottie27]

@OntheBeachUK can you please reply to your DM
The Help Centre is useless and the live chat wants a booking reference that I don’t have

[Lauren Spokes @loopylottie27]

@loveholidays So I can ask you about a specific hotel ability to provide food before I book? Is that via DM?

[Lauren Spokes @loopylottie27]

@loveholidays @OntheBeachUK
I’m looking to book an all inclusive holiday but decision as to who with depends on if either of you can provide a way I can confirm before booking that I will be able to eat 3 meals and the snacks at whichever hotel as I have celiac disease, thanks

[Lauren Spokes @loopylottie27]

@loveholidays If I book then contact you and they aren’t able to cater for me am I able to change hotel or does that incur an admin fee? Obviously paying any difference in holiday price is expected

[Lauren Spokes @loopylottie27]

@premierinn DM sent

[Lauren Spokes @loopylottie27]

@premierinn I’m booking your Newcastle (The Gate) hotel which says “no Ultimate WiFi upgrade is available at this hotel” but during booking it’s giving me the option to add it. If I pay for the Ultimate WiFi am I going to get it?

[Lauren Spokes @loopylottie27]

@DropboxSupport I am subscribed to Dropbox plus meaning 2TB of storage. I have created a shared folder but when the other user I have given access to tries to upload a file to the folder, they get a storage full error. Pictured; the error and my current storage use

[Lauren Spokes @loopylottie27]

@Looking4Parking I made a booking for mid April then cancelled within 5 minutes of booking after noticing an error. I have been charged £2.99 for that booking. That doesn’t sound like “free cancellation up to 72h before arrival” how do I get this sorted?

[Lauren Spokes @loopylottie27]

@greeneking can I please recommend an update to your allergen menu? Chips, Tater Tots and Fries all list on your website as “no major allergens” yet when you try to order with a gluten allergy staff say it cannot be done as they contain gluten

[Lauren Spokes @loopylottie27]

@HeyCisco I submitted a support ticket back in DECEMBER. I got an automated response and then I’ve heard NOTHING. Please can someone look into case number 01581578 and get back to me. It is now a causing inconvenience and is a problem I need fixing ASAP

[Lauren Spokes @loopylottie27]

@fleeeuuurrrr Notice more common now that printed tickets are add ons at checkout so you buy the ticket then during checkout there’s add ons and one is printed ticket or memory ticket or something which is sent to your address. Usually £5 or less. If that’s the case then maybe not

[Lauren Spokes @loopylottie27]

@thetrainline I have managed to change tickets successfully 🥳
If I DM you my new booking reference can you change my reserved seats to the ones I originally booked?

[Lauren Spokes @loopylottie27]

@thetrainline I’ve booked train tickets for a trip to Glasgow and forgot to change the preselected railcard.

I currently have a 16-25 railcard but that expires before the trip and I have just turned 26 so I will actually have a 26-30 railcard. Is there anyway to change it?

[Lauren Spokes @loopylottie27]

@thetrainline The tickets are Advanced Singles so just says tickets are non refundable

[Lauren Spokes @loopylottie27]

@thetrainline I don’t want to change the ticket, I’ve booked the correct trains just selected the wrong railcard. It gives the same discount it’s just technicality if I’m asked for it on the train

[Lauren Spokes @loopylottie27]

@thetrainline Done 👍

[Lauren Spokes @loopylottie27]

@OctopusEnergy can someone please help sort my bills out 🙄🤦‍♀️