@SunwingVacay Just to close this off. I did receive an email after the fact that if you put in to cancel/postpone they will be in contact but it could take a few days as they are quite busy. No need to panick if you're not contacted b4 take off. TY @SunwingVacay
@SunwingVacay I hope you make a lot of money this year by refusing to be sensible and provide a cancellation/ change policy that is even remotely close to all of your competitors.
After this, I know I will never book w Sunwing again, and I’m not the only one.
#FlattenTheCurve
@SunwingVacay do I cancel on the website or just request a change and wait for a call back?? Trip is on Sunday and booked in December want to take advantage of voucher offer w admin fees. Online does not give option??
Way to go @WestJet ! Just had to last minute cancel my holiday thanks to Corona Virus. Friends lost everything to Sunwing refusal for refund. Your great service has earned you a customer for life!
@SunwingVacay CLASS action lawsuit is that the answer SUNWING... friends who were flying to the same destination of Cuba as we are were notified and REFUNDED. What the f*ck are you doing when the Gov't has issued DO NO UNNECCESSARY TRAVEL
@mcguirp @SunwingVacay Cancel within 5 days? Can’t cancel at all if you can’t get through to them and all inclusive packages can’t be cancelled online... wtf?
#Sunwing and @SunwingVacay@ProfessoressaZe Your CEO, Stephen Hunter emailed me so I can get cash back. Your operator had no clue,, gave me a voucher. Given that the GOV'T has not told us not to go, I want my FULL money in Cash.Conflicting messages SW @ctvottawa@CTVChristina
@MrCorona5 @SunwingVacay Will anyone @ExpediaCA @SunwingVacay answer this question??? Ppl travelling now need answers.
Your website and policies are not helpful flexible or in lone with competitors