@EastMidRailway Yeah the staff at St Pancras made me as they said I needed a ticket for that train so they could scan it and I could get through- bcoz they scanned it I can’t get it refunded on the Trainline
@EastMidRailway train guard asked to contact here was on LNER cancelled Kings x - Leeds advised to go via Sheff, EMR ticket staff told me I had to buy a new ticket which they scanned cont
My @LNER ticket was valid and should’ve been accepted but now I can’t get a refund via @thetrainline because it was scanned at st pancreas- need this refunded as I was misinformed by EMR staff.