The Mortgage Mum

Self employed Mortgage Broker, mother and gin lover

[The Mortgage Mum @lorraineFPG]

@JAMcourses I’m struggling to cancel my subscription. Asked you twice now

[The Mortgage Mum @lorraineFPG]

@Greentopialtd my elderly father pays you annually, in good faith, but you’ve not collected in a while - please help as you don’t answer tel

[We Are Brighton @wearebrighton]

Have a great day #BrightonPride2017

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport Sorry @ThreeUKSupport. Your CEO has already sorted it out. Your Brighton Mall team were found to be doing even more questionable activity.

[The Mortgage Mum @lorraineFPG]

@thomyorke Loach. He's pretty much always right about everything!

[The Mortgage Mum @lorraineFPG]

@thomyorke Palestine afterwards too? I realise this may not please JG's wife overly. But you'd be a bit fairer. It's futile trying to go up against

[The Mortgage Mum @lorraineFPG]

@thomyorke Cultural boycotts may never be ideal, but as an intelligent man, surely you can see some wrong on your part? How about doing something for

[Sen. Bernie Sanders @SenSanders]

A great nation is not judged by its number of billionaires or corporate tax breaks. It's judged by how we treat our most vulnerable people.

[Mortgage Introducer @MortgageChat]

Is robo-advice a threat or opportunity for mortgage advisers? https://t.co/1fARTNPsIP

[The Mortgage Mum @lorraineFPG]

@ThreeUK which ombudsman do you use? Cisas or Ombudsman Services:Communications?

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport it is

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport ...from the box'. 'Kinda' being the operative word! You can't see the front of the phone and you can't appreciate how metallic re and cheap

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport Instead, he told me it looked very different to what it actually looked like. WHen I told his manager this she said, you can 'kinda see

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport There has always been a cooling off period for mobiles and he was unable to show me the phone.

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport Perhaps its her policy!

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport all she can say to that is a very unconvincing 'okay'.
She did not seem bothered that her staff are misleading customers

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport me to read the paperwork. Instead he implied I could return it and gave me next to no advice at all

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport I advised her that Matt needs training. You cannot treat consumers like this. He should have made me aware of the no return rule or asked

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport 333 - but I have a Vodafone! Anyway, here I am, talking to you!

[The Mortgage Mum @lorraineFPG]

@ThreeUKSupport Emma, the manager, did call me to say that she couldn't do anything for me in store, but customer services would. She gave me the number as