lorraine lally

What's Occurin?!

[lorraine lally @lorrainelally]

@AskDyson my husband just ordered a hairdryer& we experienced the worst customer experience.After 20mins on phone &30mins online with a rep to try cancel& reorder more expensive Dyson airwrap,Our only option in covid times is to refuse delivery?This is ridiculous &I demand refund

[lorraine lally @lorrainelally]

@dr_digglesworth

[lorraine lally @lorrainelally]

@Dyson my husband just ordered a hairdryer & we experienced the worst customer experience. After 20mins on phone &30mins online with a rep to try cancel & reorder more expensive Dyson airwrap,Our only option in covid times is to refuse delivery?This is ridiculous &I demand refund

[lorraine lally @lorrainelally]

@AoifeRoy1 @easyJet unacceptable customer service. You can’t hold onto people’s money when they are not using your service.

[Aoife @AoifeRoy1]

@easyJet reason u are dealing with so many calls is because u are not allowing people to easily register their refund through your website which is disgraceful during this current climate. I've sent you emails as my flights have been cancelled this week! I need a response asap!

[lorraine lally @lorrainelally]

@CarLally @easyJet @CarLally @easyJet this is absolutely unacceptable customer service

[Caroline Lally @CarLally]

@easyJet why are you trying to make it impossible to apply for a refund?making out u cant have a ref no i do have! Manage my booking doesn't give you any refund option. this is so shady!

[CaniKickit20 @CaniKICKit20]

@Ryanair your service is an absolute joke. In Dublin airport here, checked into my return flight instead of my outbound flight mistakenly and am now being charged €55 per person because it’s 1hr and 45mins before our flight. Never again will I or my family fly with you #Ryanair

[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

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[lorraine lally @lorrainelally]

@cityjet thanks so much for resolving this for me. Great customer service

[Caroline Lally @CarLally]

Would expect this from low budget airlines but not a premium airline (or so I thought) as @cityjet https://t.co/xeuMxj0TCx

[Sarah Cunningham @SarahCunn]

Terrible customer service! And insane costs in flight changes! Anyone else having this kind of drama? #CityJet #traveltroubles #tripair https://t.co/N49gSf6oqq

[lorraine lally @lorrainelally]

@Tripair_com @cityjet I need someone to contact me to resolve this soonest. Your understanding would be much appreciated.

[lorraine lally @lorrainelally]

@cityjet @Tripair_com I need someone from Cityjet to contact me soonest as I really would appreciate your understanding on resolving this.