🇺🇦 Owen Smigelski 🇺🇦

Dad of 3 boys, server admin since 93. I do ICANN policy, compliance & legal for Namecheap. Distance runner, geek, reader, Yankees, Stern fan. #science

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp I was contacted in my DMs, but for over an hour it's been silent despite my multiple follow-ups. Is anyone there?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp I've been a Premier customer since 2018, and want to remove carrier lock so my kids can do eSIM for a trip to Europe. Spent 30 mins on the phone and was told I cannot make changes due to 3 year contract. That's BS. I need to unlock the phones for a 10 day trip.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp I know I can add international roaming but the AT&T price is too expensive. I have that myself because I travel a lot for work, but for my kids, I need to do a cheaper eSIM. And need the carrier lock removed. No one told me when I got new phones that I could not make changes.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp The amount of money I've paid to AT&T for last decade alone should allow for such a simple change. If this change cannot be made, then I need to go to a carrier that actually keeps its customers happy.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@RepOgles Good thing something like “e pluribus unum” (out of many, one) has not been used as a motto for our country since we were 13 colonies nor appears on the seal of the United States.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

Hey @grok: if there was a home run derby between Aaron Judge, Babe Ruth, and Elon Musk, who would win?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@grok Who was the most innovative person in history?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@grok Which billionaire is closest to Hitler in ideals?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@grok where does Elon Musk rank among the best fighters in history?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@grok Who would win in a fight- Elon Musk or Ivan Drago?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@grok Who is the better comedian, Elon Musk or George Carlin? And please give specific examples.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@EricLDaugh Would you care to provide an analysis of the number of mass shootings by trans people versus white male conservatives?

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

More pics of the Palisades fire. The fire is over 11 miles away, so there is no risk to me (or LAX). But zoomed in the flames do look close. My guess is the flames are approaching 100 feet tall. About 5pm on January 7, 2025.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

World’s richest man has the thinnest skin and endless time to argue with randos on the Internet. At times I’m sorry for his empty heart, but most of the time I’m OK that such a vile human suffers. Get help Elon.

[Elon Musk @elonmusk]

@joni_askola F u retard

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp The DM thread is still not responded to since 6 hours ago or so.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

Ugh, @ATT premier support is useless. I ordered AppleCare+, never received it, spent 90 mins on the phone (including adding in Apple support), and was told the guy on the phone cannot cancel/refund and I need to go into the store.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp .@ATT called me because I left very negative feedback during a survey, and their solution was to call yet another department. No. I've tried so many times- why are they unable to figure out how to fix my problem?!? Time to dispute my credit card charge.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

@ATTHelp So @ATTHelp attempted to resolve via DM, but several agents basically said hello then left and the issue remains completely unresolved. This would be comical if not so inept and a waste of my time.

[🇺🇦 Owen Smigelski 🇺🇦 @lothar97]

It's likely when I go into the store they'll tell me to call Premier support. What an absolute waste of my time, and such a terrible customer experience.