@crimsonmarketer@Shopify Because I can’t log in to my shopify account this is what has been requested I’m not sending anyone my card details or bank statements
@Shopify 3/3 in addition you tell me to DM you but there is no link to message you. I intend to publish this on all social media so that other people don’t use your platform to pay and get caught in this disastrous process that you can’t get out of
@crimsonmarketer@Shopify I have explained it to them multiple times the last email they sent me included the request for my bank details as evidence that I was paying it. It’s being paid through shopify surely that’s evidence enough
@crimsonmarketer@Shopify Hi all I’m trying to do is cancel a subscription that I never intended to take out. This is the third delivery of this hair oil that I don’t want and I can’t get through to anyone
2/2 keep paying for something I don’t want and therefore will be seeking legal advice and taking you to court because this must be illegal the link to cancel the subscription doesn’t work so unless I share all my financial information with you I cannot cancel. Come on shopify
@Shopify I have tried multiple times to cancel a subscription for hair oil being paid through you. I can’t cancel through my bank the company won’t answer my emails and you want a copy of my bank statement among other things in order to cancel it. This is crazy I don’t intend to
@ShopifySupport@Shopify I don’t know how to send you a message that you will reply to. Somehow I have a subscription for animus batana hair oil I have been trying to cancel it for the last 2 months.
@Shopify I have been trying to cancel a subscription for several months, the link in the email doesn’t work and you won’t answer my email requests WHY????
@TheRAC_UK disgusted with the way we have been treated by you first time we needed help ( accidentally put wrong fuel in car) was flatly refused because you were busy. I complained and felt I was treated appallingly asked for my complaint to be escalated to management - refused
Shocking customer services by @TheRAC_UK When we were left stranded after accidentally putting the wrong fuel in the car. Told us they were busy and we should find help elsewhere. I complained and again was treated very badly by their customer services. Now a member of @TheAA_UK
@Argos_Online my elderly mother had a broken chest of drawers delivered two weeks ago I phoned on the delivery day and was promised contact within 2 days I phoned again over a week later and was promised the same still no contact but she’s been charged disgraceful service
@AbbeyGriff@AneurinBevanUHB Well done abbey it’s an amazing job working with a fabulous team and I should know. The team will support you and it will be great 👍