Dhruti Joshi

[Dhruti Joshi @lovabledj]

@DGCAIndia @JM_Scindia

[Dhruti Joshi @lovabledj]

What’s with the flight ticket prices (16k for direct flight) and (10k via flights) from Dehradun to Mumbai that also almost 2 months before????? How is this even possible, can someone please explain?
@makemytrip @makemytripcare @airindia @IndiGo6E @MoCA_GoI @RamMNK @pushkardhami

[Dhruti Joshi @lovabledj]

What a pathetic and horrible way of dealing wherein we are ready to pay for the ride. The way officers at Garhwal Mandal Vikas Nigam treat and talk is like devotees are beggars. Need your urgent intervention on this

[Dhruti Joshi @lovabledj]

@PMOIndia @narendramodi @pushkardhami #gmvm #Kedarnath This is the condition for booking helicopter ride for Kedarnath. People have been waiting since last 2 days for their names and old age people have been sitting since night 3AM.

[Dhruti Joshi @lovabledj]

@zomato @zomatocare @ZomatoProHelp @ZomatoUAE

[Dhruti Joshi @lovabledj]

@zomatocare I had ordered from Gopal Krishna restaurant via Zomato at 1pm. I have been tracking the valet guy but the time for delivery had been changing from 15 mins to 18 mins to 23 mins. I had paid 79 just for delivery.

[Dhruti Joshi @lovabledj]

He could have got the valet guy on con call and asked how much time it will take but he just did not take any initiative for the same. Pathetic experience and this was my last order with you guys.

[Dhruti Joshi @lovabledj]

So I messaged at customercare and I got to chat with Md Hussain. I had asked for callback where he called and was not able to give a resolution. The only thing he was doing is just giving an explanation to which I said I want to speak with manager

[Dhruti Joshi @lovabledj]

I called the restaurant they said food is ready but no one there to pick up. I called up valet person he said he is at some other restaurant order and after picking that order he will pick up my order. Also he will deliver that order first and then mine.

[Dhruti Joshi @lovabledj]

@ZARA_Care horrible and disgusting customer service.

[Dhruti Joshi @lovabledj]

@TNNavbharat @navikakumar @SushantBSinha If this incident would have happened with Gandhi family in a BJP ruling state then what would they have done. Please ask this question

[Dhruti Joshi @lovabledj]

@ZARA_Care I need a clarification for my complaint. Just giving me refund without any details shows unprofessional from such a brand. Waiting for details

[Dhruti Joshi @lovabledj]

@ZARA_Care No reply since Wednesday 👏🏻👏🏻👏🏻

[Dhruti Joshi @lovabledj]

@ZARA_Care My biggest mistake was to order a Zara perfume. You guys have just made this a nightmare for me. I have been tracking my order since 23rd Dec and all I get is an answer “We will resolve it within 24-48 hours” which is not yet over. And the worst experience was with

[Dhruti Joshi @lovabledj]

@ZARA_Care is anyone bothered to reply back or do you people don’t really care. No wonder your customer support staff on calls have such a pathetic attitude. I think it’s high time that I need to go to consumer forum and complain. You guys have ruined my Christmas and new year

[Dhruti Joshi @lovabledj]

@ZARA_Care Are you guys just not bothered about customers? No wonder your call advisors are also the same and treat customer like shit. Will I ever get a reply from you people or should I move to consumer forum

[Dhruti Joshi @lovabledj]

@ZARA_Care Is there anyone to respond to my DM?

[Dhruti Joshi @lovabledj]

I’m amazed with the level of customer service a brand is providing. Regretting my decision to gift my dad from Zara 💔

[Dhruti Joshi @lovabledj]

your customer support advisors. To my surprise I was told that there is no way a call can be escalated/transferred to manager and there is no process wherein Zara gives timely info to customers in case of any issues.