Lisa Kelber

Tech, business, culture, language, travel, food, music, gardening, nature and MN enthusiast. Won't reply to DMs

[Lisa Kelber @lrkelber]

Well @elonmusk You have broken @Twitter ! I’m switching to #Mastadon ! Way to ruin #socialmedia

[Lisa Kelber @lrkelber]

I think you laid off the wrong workers! Now I’m downloading all my data @facebook @Meta you’ve screwed with the wrong woman. You’ve been sh$t for some time now. We’re parting ways #socialmedia #toxic #quality assurance

[Lisa Kelber @lrkelber]

.@Facebook I warned you multiple times to stop showing “stories” in my feed. You have now been deleted (along with messenger). Bravo! You were useless before, now you’re useless and malicious! #totalfail #socialmedia

[Lisa Kelber @lrkelber]

Well @twitter your analytics are broken! Did Musk fire everyone in charge of that? Because now your service is useless! Makes it easier to switch platforms #socialmedia #EpicFail

[Lisa Kelber @lrkelber]

Dear #EmailMarketing professionals: If you are sending more than two #sales marketing emails per week you enter into #spam territory. Yes, it’s the forth quarter, but think about quality and impact. Reign it in! #MarketingSuccess

[Lisa Kelber @lrkelber]

So @lululemon I am truly appalled at how you address fraud on an account. Your whole #CustomerService team is inept with 1/3 actually accomplishing ANYTHING. Too little too late. It seems deliberate. #buyerbeware #customerexperience #totalfail

[Lisa Kelber @lrkelber]

So #TheLateLateShow look into https://t.co/8tDwRcfMb6 for scratch and sniff wallpaper (which is Willy Wonkaesque). You’re welcome #tvtime

[Lisa Kelber @lrkelber]

@gmail I have already tried both methods twice, and they STILL show up in the inbox, hence the reason I tweeted, something is wrong with #Gmail

[Lisa Kelber @lrkelber]

Dear @gmail @Google if I put something in #spam I expect it to go there, so far you’ve shown such ineptitude in this that I wonder if you have developers or QA anymore? Clean up your act, literally!
#emailfail #email

[Lisa Kelber @lrkelber]

Truly impressive @WellsFargo , you’re #mobileapp AND #phonesupport are both still down. Do you acknowledge the outrage, no. #banking #bankingfail

[Lisa Kelber @lrkelber]

Why has @Twitter become the most boring part of the internet? Not loving the redesign! #hardpass #socialmedia

[Lisa Kelber @lrkelber]

Interesting @WellsFargo to be continued! #Banking #CustomerService

[Lisa Kelber @lrkelber]

Chris, I already switched it to #paperbilling, I want it set by mail, I never imagined that this would be so hard

[Lisa Kelber @lrkelber]

Dear @Verizon I never thought when I switched to you that it would be so d@mn hard to get a paper bill sent by US Mail.
#notcustomerservice #tech #phone

[Lisa Kelber @lrkelber]

Dear @Twitter, your incessant #EmailMarketing is going into Spam territory. Yes, it got me to tweet to tell you to STOP IT! #emailfail #Marketing #SeriousRequest #donttestme

[Lisa Kelber @lrkelber]

Beyond frustrated with @Target and @AmericanExpress for not following their own terms and conditions re their gift cards.... Seems like something @AGEllison might look into #CustomerService
#Compliance

[Lisa Kelber @lrkelber]

So @hulu_support you should know all your password reset emails are duds. I've tried 3 times. Please advise

[Lisa Kelber @lrkelber]

Guess what @PayPal I haven't used you in years, yet suddenly it's "limited" AND in use. Explain yourselves! #fintechfail

[Sean Harris @InfoSecHotSpot]

Massive vulnerability uncovered in popular networking device A particularly dangerous vulnerability has been uncovered in F5’s BIG-IP networking devices produced by F5, impacting enterprise networks across the globe. https://t.co/HScG7zcvtP

[Lisa Kelber @lrkelber]

@SamsungMobileUS Truthfully @SamsungMobile
Don't love the new phone! Can't wait for the the fall!!! Not going to lie #newtech