Leah Schaubach

Customer Success @InVisionapp Expat & Global Citizen. Traveling Artist. Adventurist. Former Ballerina. Instagram: leahstravelingsketchbook

[Leah Schaubach @lschaubach]

Do you follow Forrester's podcast specifically for CX professionals? There are new episodes weekly hosted by Forrester's very own Sam Stern. Check out the latest episode on Adobe's challenge to marketers. #CX #customerexperience #podcasting #forrester

https://t.co/ONj6iO9ffQ

[Ryan Hart @RHartCX]

A customer-obsessed strategy is not a static plan; it's an oath to continually adapt to the pace of change determined by your customers. https://t.co/kSMiO1Def0 @forrester #CX #Strategy #Vision

[Leah Schaubach @lschaubach]

https://t.co/oG5Pn6u0YR

[Leah Schaubach @lschaubach]

https://t.co/sSNwPEzYa2

[Forrester @forrester]

Most firms don’t realize that #digitaltransformation will be a permanent state of being. #FORRDigitalEU

[Ted Schadler @TedSchadler]

4/5 Myth #3: Platform economies are always winner-takes-all. Reality: In most industries, platform businesses will fight for share in different parts of the value chain: distribution, production, supply. https://t.co/ETeq09j35L

[Forrester @forrester]

By 2022, only 20% of US households will own a smart device that isn’t a smart speaker. In this week’s #ForresterPodcast, @frankgillett explains why the slow rise of the smart home will eventually change consumerism as a whole: https://t.co/KIkY6Tb5Pm

[Brandon Bettega @BrandonBettega]

#Forrester forecasts that by 2023, video will account for 93% of incremental display ad dollars, with mobile driving 72% of spend. Read more: https://t.co/pnvCKpSw5e via @MediaPost

[Leah Schaubach @lschaubach]

https://t.co/BSW5HBWKqd

[Ryan Hart @RHartCX]

It's absurd to think that we keep our life savings at banks that still don't want us to take their pens. Trust begets trustworthiness. The Mechanics of #Trust: https://t.co/uJeW7M0bSd @forrester #CX

[Leah Schaubach @lschaubach]

https://t.co/uhd2LnJExU

[Leah Schaubach @lschaubach]

#ForresterQuoteoftheWeek: the workforce will increasingly become a hybrid of humans and machines. Human-machine teaming… will grow into a key workforce technology discipline. @WSJ @jgownder #forrester #human @machine #futureofwork

[Leah Schaubach @lschaubach]

Crazy when you think about how much plastic we throw away in a day. #plastic #ocean "My mom taught me to respect myself and my health, to clean my room, and to respect others. Now it's my community, not my room. My neighborhood is the planet." https://t.co/JU6D7xVwCo

[Leah Schaubach @lschaubach]

🤔 Can they really control usage? https://t.co/2xftPGhvZa

[NYT Business @nytimesbusiness]

Facing unusual pressure from its employees, Google has promised that its A.I. technology won't be used for weapons or surveillance that violates human rights, but it will still work with the military. https://t.co/QBUUHQnMzb

[Leah Schaubach @lschaubach]

Just discovered @lonelyplanet 's inspriaton page! Who is ready for their next holiday?https://t.co/ezY6xQlFJh #travel #inspriation

[Leah Schaubach @lschaubach]

Big news for @skyteam frequent flyers. Excited to see how this new technology improves my @klm experience in the coming months! https://t.co/0Q3V3bOrUt

[SkyTeam @skyteam]

Introducing SkyLink Digital Spine, a seamless way to book or pay for seats and other ancillary products for all legs of your journey, regardless of which SkyTeam member you booked with. https://t.co/WWfxjKCMC0 #travel #seamless #SkyTeam

[Leah Schaubach @lschaubach]

#ForresterWinner: @USAA gets the top score in our mobile benchmark! @jmcquivey interviews Christy Rogers, VP of digital strategy and content operations, and Shauna Brown, AVP of bank digital channels on how they achieved success #podcast #forrester
https://t.co/kzKhMnmrFT

[Leah Schaubach @lschaubach]

Join us for CXNYC! Your New CX Mandate:
Be The Engine Of Growth https://t.co/P9ihJMunSF @forrester #cxnyc #CustomerExperience

[Leah Schaubach @lschaubach]

via @TEDtalks : A crash course in trust from Frances Frei of Harvard Business School. A great watch in a post GDPR world https://t.co/mhfzgV169h #tedtalks #trust #inspiration @HarvardHBS

[Leah Schaubach @lschaubach]

This is leadership https://t.co/eRnKGKFMU1

[Leah Schaubach @lschaubach]

For those like me who always want to know more - "What's left to explore? Dark Matter" @Tedtalks #themoreyouknow #explore https://t.co/BpK0aSWgB0