Lisa

[Lisa @lsg204]

Fighting me on returning the car seat that hasn't shipped yet and is already two days late that I needed ASAP just means I'll never order a big ticket item from you again. A shame after I've always prioritized ordering all my seats from Target in the past. Never again.
@Target

[Lisa @lsg204]

@HomeDepot @HDCares finally canceled my $2K generator — but only after I fought for days to fix their failure. It was 3+ days late, post-storm, with a false @FedEx @FedExHelp scan Saturday. No updates since.
@bbb_us @pissedconsumer

[Lisa @lsg204]

@HomeDepot I’ve already DMed, was told to wait 48 hours after my generator was marked delayed on Saturday. It’s now Monday, tracking still hasn’t moved, and we bought this for storm prep. What’s the plan? This is becoming unacceptable and I will nees to escalate.

[Lisa @lsg204]

@HomeDepot A delayed generator during winter weather with no tracking updates is unacceptable. Please confirm delivery status today or advise next steps.

[Lisa @lsg204]

@HDCares @HomeDepot Home Depot made promises, broke every one, and left me hanging before a winter storm without a generator.
No terminal call. No escalation. No accountability.
Don’t tell customers you’ll handle it if you have zero intention of following through.

[Lisa @lsg204]

@FedExHelp @HomeDepot I’ve called, DM’d, and asked repeatedly for escalation. FedEx won’t let me pick up my $2K generator, falsely marked it as undeliverable, and won’t escalate. Home Depot says only FedEx can fix it. I need this resolved before the storm.

[Lisa @lsg204]

@FedExHelp @HDCares @FedEx @HomeDepot This is URGENT — the package is a generator needed for a storm tonight. I’ve DM’d, called, and am being told I may not get it until next week.
Please escalate NOW. I’m willing to go to the terminal today. This delay is not my fault. Please help.

[Lisa @lsg204]

@HomeDepot @FedExHelp
I ordered a $2K generator for a storm. FedEx falsely marked my store “closed.” It’s on the truck RIGHT NOW and said they’d redeliver, if Home Depot asks.
Home Depot support stalled, then dumped me back to a bot. This is absurd. Someone needs to fix this now

[Lisa @lsg204]

Still no resolution. My 100 lb generator is sitting at the terminal due to FedEx error — I need it today before a snowstorm. I’m willing to pick it up but they won’t let me. @FedExHelp @HDCares please escalate ASAP. This delay puts my family at risk.

[Lisa @lsg204]

@HDCares and @FedExHelp thank you for responding — really hoping we can get this generator redelivered ASAP. I’m available for redelivery or pickup — FedEx confirmed it’s still on the truck at the terminal.

[Lisa @lsg204]

@NaturiumSkin Really disappointed I can't get help with my missing package, you telling me to reach out to shipper isn't helpful they're telling me to contact you. Please make this right.

[Lisa @lsg204]

@ChickfilA part of my mobile order was just not placed in my bag. When I called the restaurant they said they'd "make a note of it." I don't understand why I couldn't get this item as a freebie in my app or get a partial refund. I don't feel confident I'll be taken care of...

[Lisa @lsg204]

@AskTarget The second registry company that's dropped the ball on supplies for baby #2. My carseat is lost and I've spent over an hour total on chat for two days to try to fix this situation, what's the over under on another hour tomorrow?

[Lisa @lsg204]

@AmazonHelp you can't cancel my order that you screwed up so I need to dispute the charges with my bank?! This is shameful...

[Lisa @lsg204]

@BetteMidler That's ok, no one's taking your advice for childrearing anyway 🙄

[Lisa @lsg204]

@sonicdrivein The stalls would have to be open...I haven't seen any open for months at the locations around me

[Lisa @lsg204]

@sonicdrivein Does not care I guess 🤷 Sad day when @McDonalds has better customer service.

[Lisa @lsg204]

@sonicdrivein I really don't want to have to complain but when your ice cream machine is broken it's better to be honest when you deliver my mobile order rather than make me go through the line again and tell me to call corporate for a refund. Like really?

[Lisa @lsg204]

@frontpoint I'm very disappointed you've turned into a scam and will not allow me to cancel my account. My credit card company is on notice and will put a stop on the charge. Shame on you.

[Lisa @lsg204]

@drlucymcbride Thank you for all you do, I've used yours and Urgency for Normal facts at local school board meetings. It's time to make masking a choice I 100% agree. Thanks for all you do supporting parent choice 👏