This timeless story by @mgsiegler about being first vs best is required reading for product folks. Focus on being the best, not on being first. In his words “if you feel the need to remind the world that you did something first, you failed. “ https://t.co/P4z8yP311x
@EtihadHelp Looking for some help as I booked a flight on partner airline and segment is operated by Ethiad - would like to purchase preferred seating but not able to find the Ethiad record locator - only have the partner one (KLM/AF)