Lucy Florence Ford

Fashion and Car Fanatic 👠🏎

[Lucy Florence Ford @Luceflorence]

@boohoo_cshelp @boohoo terrible customer service. Contacted you immediately to change my delivery address as I live the other side of the country now and you can’t contact the warehouse and cancel the order - a basic customer requirement. Poor!!!!!!

[Lucy Florence Ford @Luceflorence]

@MichaelJBooks 🍋🍋🍋 #MrsQuinnsRisetoFame

[Lucy Florence Ford @Luceflorence]

@ASICSUK I have dm’d you regarding my order placed 1 week ago that still hasn’t been dispatched. I urgently need this order but no update has been received despite advertising a 2-3 day delivery window.

[Lucy Florence Ford @Luceflorence]

@edfenergy I probably wouldn’t worry about battling climate change until you can actually offer your customers an adequate service. 60 mins on the phone to then be cut off- shocking. Don’t ask me to WhatsApp you because that’s a 6 hour response time 🤣

[Lucy Florence Ford @Luceflorence]

@marksandspencer my partner purchased from the dine in menu this evening from your store in Richmond only to find out the steak pie is out of date!!! Maybe it’s not your ‘best ever steak pie’ 😬

[Lucy Florence Ford @Luceflorence]

@DFSCare I had confirmation that my sofa would be delivered on 4th September. Nearly a week later, no sofa and no employee can give me and ETD after being on hold for 1hr20. What disgusting service. Will never purchase from here again.

[Lucy Florence Ford @Luceflorence]

@DFS I had confirmation that my sofa would be delivered on 4th September. Nearly a week later, no sofa and no employee can give me and ETD after being on hold for 1hr20. What disgusting service. Will never purchase from here again.

[Lucy Florence Ford @Luceflorence]

@inthestyleUK placed an order next day delivery, 8 days later the money has been taken and no parcel delivered. Both my emails enquiring as to where my order is have now been ignored.

[Lucy Florence Ford @Luceflorence]

☕️☕️☕️

[Lucy Florence Ford @Luceflorence]

@boohoo I’ve placed an order and checked out as a guest last week. I haven’t received a confirmation despite money being debited from account. Please update me urgently

[Lucy Florence Ford @Luceflorence]

@boohoo I placed an order last week and still have received an order or delivery confirmation. Please Can you update me urgently ?

[Lucy Florence Ford @Luceflorence]

@OfficialPLT Attempting to place a large order and this code isn't working!

[Lucy Florence Ford @Luceflorence]

@stevewhite310 shhhhh😂😂😂

[Lucy Florence Ford @Luceflorence]

Absolutely disgusted that @massimodutti 's Christmas return deadline is 31st December!!!! Won't be ordering again. Ever. #unreasonable

[Lucy Florence Ford @Luceflorence]

No Lucy, drinking a cup of green tea doesn't reverse the fact you had Victoria sponge cake for lunch 🙃

[Katy Press @_KatyPress]

5 days til I am reunited with my girl gang 👀👀 @Luceflorence @NiamhEllys @zoemccheyne #LondonImComing #OhWow

[Lucy Florence Ford @Luceflorence]

@NiamhEllys @_KatyPress @zoemccheyne is this going to be your outfit?

[Lucy Florence Ford @Luceflorence]

What I would do to be watching @edsheeran at @GlastoFest right now 😩😩😩

[Lucy Florence Ford @Luceflorence]

Why do @vueling think it's acceptable to kick people off a flight instead of moving them to a "more expensive" seat! #disgustingservice

[Lucy Florence Ford @Luceflorence]

London 😔❤