Luigi Clivati

#Trailblazer @Salesforce • @EMBAticinensis Alumni • Nerd🤓 • Rider🏂 • Rossonero⚽️ • Virtussino🏀

[Luigi Clivati @lucliva]

@Bluebella is it normal that my order of the 19/11 is lost, the tracking is not updated since 29/11, and your customer service never replies to phone calls or emails? This is ridiculous.
How can I get a refund?

[that’s the tea @tonaliana]

Sbattuta la testa al muro per la telecronaca messicana

[Luigi Clivati @lucliva]

@zdizoro Quando passi dal pericolosissimo Bar Ciccio di Bologna?

[Luigi Clivati @lucliva]

@zdizoro La pericolosità del Bar Ciccio di Bologna … quando passi?

[Marc Benioff @Benioff]

Matthew McConaughey & Woody Harrelson are bringing the wow to our first-ever Agentforce ad—where humans & AI team up for customer success magic. Before it hits the big stage, we need YOU: Love it? Hate it? Laughing? Confused? Wondering, ‘What even is Agentforce?’ We need feedback. ❤️🤖 #CustomerSuccess #FocusGroup

[Marc Benioff @Benioff]

When you look at how Copilot has been delivered to customers, it’s disappointing. It just doesn’t work, and it doesn’t deliver any level of accuracy. Gartner says it’s spilling data everywhere, and customers are left cleaning up the mess. To add insult to injury, customers are then told to build their own custom LLMs. I have yet to find anyone who’s had a transformational experience with Microsoft Copilot or the pursuit of training and retraining custom LLMs. Copilot is more like Clippy 2.0.🤷‍♂️#AI #Microsoft #Copilot https://t.co/tZaGlvSKqS

[Luigi Clivati @lucliva]

https://t.co/NmiV0bb9cC

[Salesforce Admins @SalesforceAdmns]

🗺️ With so much to explore at #DF24, where do you even begin?

Our Dreamforce guide for #AwesomeAdmins will point you to key sessions and hands-on opportunities! ↓ https://t.co/d1o8UcrQMn

[Marc Benioff @Benioff]

Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution.

🔹 Seamless transfer & human handoffs across all channels
🔹 No writing conversational trees
🔹 Reads text, images, audio/video
🔹 Omni-channel transfer & human handoffs
🔹 Acts across sales, service, marketing, & commerce
🔹 Hybrid keyword & vector search
🔹 Extensible low-code tools
🔹 MuleSoft for cross-system actions
🔹 Real-time, harmonized data with Data Cloud

See it at Dreamforce 2024! Now everyone is an Einstein. ❤️

[Luigi Clivati @lucliva]

Salesforce has been named a World's Most Sustainable Company 2024 by TIME! 🌎 https://t.co/kpIq2N0GjQ

[Luigi Clivati @lucliva]

New on Forbes! @Salesforce's @EricLoeb4 explores the crucial intersection of #AI & #sustainability & how AI can be used across industries to drive meaningful sustainability changes. A must-read!

https://t.co/OGXLhWOcvi

[Luigi Clivati @lucliva]

WOWWWW 😍

@Salesforce has been named as one of @FastCompany’s Most Innovative Companies in both the Applied #AI and Corporate Social Responsibility categories. Learn more about our technologies that promise to transform the world at https://t.co/amBeZAMtWq #FCMostInnovative ⁠

[Marc Benioff @Benioff]

Where no man has gone before. I am proud to be a believer & investor in SpaceX. The pursuit of a multi-planetary civilization is noble. ❤️🚀

[Elon Musk @elonmusk]

At ~5000 tons, Starship is the largest flying object ever made

[Luigi Clivati @lucliva]

How is Formula 1 driving their millions of fans closer to the action this year? That’s where Salesforce comes in.

Learn how we use the power of CRM + AI + Data + Trust to unleash the potential of F1's fan and customer experiences: https://t.co/5C5R0j9d4S

[Salesforce @salesforce]

Dropping this so that when you see our logo trackside, you’ll remember it’s us transforming @F1's fan experience. 🫶

Peek under the hood ➡️: https://t.co/hnMXJ7KGlN

[Marc Benioff @Benioff]

Salesforce will match any OpenAI researcher who has tendered their resignation full cash & equity OTE to immediately join our Salesforce Einstein Trusted AI research team under Silvio Savarese. Send me your cv directly to [email protected]. Einstein is the most successful enterprise AI Platform completing 1 Trillion predictive & generative transactions this week! Join our Trusted AI Enterprise Revolution. ❤️

[Marc Benioff @Benioff]

Einstein❤️Foo Fighters!