Lucy Downing

Recovering mocha addict. Breakfast fanatic. CSD at Nest Commerce

[Lucy Downing @lucyjdowning]

@thetrainline Rado I am using this service which is a nightmare I am just going around in a circle!

[Lucy Downing @lucyjdowning]

.@thetrainline I am trying to resolve a complaint and I’m finding it impossible.
I wish to send an email as I am finding your whatsapp service unhelpful. Please could someone let me know how to contact you properly?

[Lucy Downing @lucyjdowning]

Thanks to the people who work @innocent that care about the little people that have additional needs that love their brand. This means so much!

[Lucy Downing @lucyjdowning]

@innocent Thank you so much this is so helpful. Will email you today ❤️❤️❤️

[Lucy Downing @lucyjdowning]

. @innocent I’m absolutely devastated that you have changed your packaging - this was the only fruit my 5yo who has autism would consume and now he is convinced it’s not the same 😭

[Lucy Downing @lucyjdowning]

@paul_clarke Sir Karl Jenkins the Welsh composer

[Lucy Downing @lucyjdowning]

If you were lucky enough to know my mother-in-law @carscribe you will know what an impressive and generous person she was. As a family we have set up a fundraising page in her memory for the @mndassoc you can donate here https://t.co/jQYDzlf9pz

[Lucy Downing @lucyjdowning]

@hccooke24 @BBCNews No the BBC was in fact correct. And they reached out to family to confirm and share condolences. Guardian reported incorrectly then other publications copied. We’ve asked for a correction but Guarfian have not responded.

[Lucy Downing @lucyjdowning]

@Singoinxs @BBCNews BBC was correct and also reached out to family to pay respects and confirm. Guardian have been contacted to correct but they have sadly not responded.

[MND Association @mndassoc]

MND can affect anyone.

Today former @BBC_TopGear presenter, Sue Baker, sadly died, while singer, Roberta Flack, shared her diagnosis and that she can no longer sing.

Our vision is a world free from motor neurone disease, we promise not to stop until that is achieved.

#MND #ALS

[Lucy Downing @lucyjdowning]

.@currys your customer experience is appalling. Your website had a glitch, you lost my order. I have attempted 6 times to sort this out with you, now I have to wait up to 72hours for a refund to my gift card AND you will not honour your price match because the price has changed??

[Lucy Downing @lucyjdowning]

.@CurrysServices I have spent over £800 across 2 orders and due to an error with your website everyone I speak to tells me they don’t exist despite the fact I have emails about them, and the money has come from the gift card I used to pay for them. Please can someone help.

[Lucy Downing @lucyjdowning]

@PeterWeird1 Wrong Sue - you are thinking of Barker.

[Lucy Downing @lucyjdowning]

@guardian .@HarryTaylr she was 75 not 67. I think she would have been highly amused and also slightly annoyed that this was inaccurate. But thank you for sharing a lovely reflection on her career.

[Lucy Downing @lucyjdowning]

Very privileged and proud to have been part of my wonderful mother-in-law’s life. Her love of animals and her tenacious spirit live on in both her grandchildren who will miss her dearly, as will I.

[Sue Baker @carscribe]

It is with sadness that Sue's family shares this news. Thank you to everyone sharing memories, we are taking solice in them.

[Lucy Downing @lucyjdowning]

@DFS is it possible to see the boxit range in store? I looked in Sidcup today and couldn’t see it!

[Lucy Downing @lucyjdowning]

@Cnduyn @LiamPVFarrell @RobD206 OMG Congratulations xx

[Lucy Downing @lucyjdowning]

@katie_khan Glasses from @AceAndTate on 23rd jan and they have been sitting in customs since around 27th and I am desperate for them!

[Lucy Downing @lucyjdowning]

@gi_nav I love Christmas with the Coopers xx

[Lucy Downing @lucyjdowning]

@pastaevangelist Hey Amy it’s been sorted now thanks and we finally just tried our first bowl of pasta - it was delicious. I am definitely no longer frustrated or hungry 😋

[Lucy Downing @lucyjdowning]

@pastaevangelist hello! I ordered from you on 10th June and the order never arrived. I emailed you to ask you about it and I never had a response? I was so excited to try your pasta and now I’m disappointed and hungry!