Lucy Morris

[Lucy Morris @lucymorris_27]

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[Amy Gundry @ame66ss]

@boohoo Good evening

Please can someone help me? I have emailed, text and WhatsApped and used Facebook messenger to get your attention and NOBODY is responding to me. I am worried sick with my issue, can someone please help me?

[Lucy Morris @lucymorris_27]

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[Ashley Edmundson @ashedmundson]

@boohoo absolute joke of a company not offering me a refund to the original payment method and only refunding to a gift card

[Lucy Morris @lucymorris_27]

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[Jody Hardy @Mrs_MardyHardy]

@BBCNews @itvnews @TheSun @DailyMail @DailyMirror @SkyNews
Pls look into this, you wont have to look far to see the @boohoo scam. Literally taking peoples money at this time of year when they need it the most. Why are they doing this? 😢😢 Are they about to go bankrupt?

[Lucy Morris @lucymorris_27]

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[- @jessylockss]

Good old @boohoo all of a sudden everything is refunded onto a gift cards despite choosing original payment methods when doing the return, seems to of defaulted back to gift cards and now we have over 200 pound In vouchers we won’t use and the what’s app chat is useless

[Lucy Morris @lucymorris_27]

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[JustJo @JospurJo30]

@boohoo I filed an official complaint on 18 November and to date have still received no response?

[L 🩶 @Loz82xx]

@boohoo @boohoo_cshelp treating their customers like crap! Making sure their refunds are gift vouchers by giving no option to choose otherwise when creating a return. Then charging delivery when you go to use said voucher even though you have premier delivery!

[Jody Hardy @Mrs_MardyHardy]

@wereallblades @BBCNews @itvnews @TheSun @DailyMail @DailyMirror @SkyNews @boohoo It seems like they have done it to thousands of people! It’s theft!

[Lucy Morris @lucymorris_27]

Exactly the same they are scum

[Danielle @6reezy6a6y]

@boohoo your disgraceful been waiting for weeks for my refund and blatantly ignoring me the delivery didn’t even show up I would like my money back now

[Clo x @clo_etherz]

@boohoo never come acros a worse customer service experience. Finally had a response yesterday to my first query. Second query was completely ignored and now I’ll be waiting 75 days for a response on that.

Requested a refund to payment method and been sent 2 x gift cards????

[Lucy Morris @lucymorris_27]

I’ve been waiting for a refund from 01/12/25 the email received confirmation of return and still no refund!!

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[Lols @lollylolly2017]

@boohoo why am I waiting for a refund for over 13 days when the item has arrived at your warehouse on 14/12 !

[Lucy Morris @lucymorris_27]

Boycott @boohoo they are scum! @boohooMAN @boohoo_cshelp

[rebecca @bexster32]

@boohoo how difficult is it for someone to reply to me regarding a refund!

[Lucy Morris @lucymorris_27]

Same they are absolute scum!

[kelly @kellyliff88]

Please can someone help me resolve an issue! I have been ignored so much I never will order off boohoo again. @boohoo @boohoo_cshelp

[Lucy Morris @lucymorris_27]

@MartinSLewis Please look in to @boohoo hundreds of people out of pocket no items delivered and no refunds processed!!

[Lacy @rosielk1]

@Laura_Darley @boohoo Omg this has happened to me too!! And the customer service is terrible you cannot speak to nobody how disgusting

[Ali Robinson @Ali_Robinson91]

@fproudy88 @boohoo @MoneySavingExp @MartinSLewis @BBCWatchdog @itvnews @DailyMail @BBCNews @BBCWatchdog @MartinSLewis @TheSun @itvMLshow Boohoo needs investigating! I’m going through the Same thing! This is against the law!

[Craig Wakley @congacraig]

I placed two orders with you last week @boohoo neither have been dispatched yet. Please can you advise me when they will be dispatched as I would like these before Christmas?

[Rebecca Gerrard @Beck170]

@boohoo how do I contact your partner brand regarding a return which was sent back in November- I have raised a query with you but no one messages back 😟

[Lucy Morris @lucymorris_27]

@MartinSLewis you need to investigate this it’s horrendous!! People being scammed!
@boohoo @boohooMAN @boohoo_cshelp

[Lucy Morris @lucymorris_27]

And being charged for items that have been returned on another order. Email received confirming returns received and refund processed in 4 working days but still no money returned back to me 3 weeks later!!! #boohooareshit @boohoo @boohooMAN @boohoo_cshelp

[Katie Redmond @kl_Redmondx]

@boohoo how do I get in contact with someone regarding an order? My order was placed December 13th with a delivery time of 2-3 days..... It's not even been shipped yet?