Most visitors who'd benefit from chatting never send the first message. They see a blank input and close the tab.
So we fixed that. Text's widget now reads the page and suggests questions.
@postmarkapp - do you have an issue with your email sending queue?
Your "Time to Inbox" increased significantly: https://t.co/AIz6NOOZZa.
We have info that emails are not appearing in our clients inboxes.