Luware

Empowering organizations to communicate more effectively.

[Tom Arbuthnot @tomarbuthnot]

Join myself and Marcel Gaufroid, Head of Sales CH, in @luware's upcoming webinar for a discussion on keeping your data safe when you move to a SaaS Contact Center.

March 19th | 10:00 GMT
Sign-up⬇️
https://t.co/FK1JUzJ05f

#MicrosoftTeams #ContactCenter #CCaaS

[Luware @luware]

Everyone is talking about #AI. This was also the case at #WebSummit2023. Learn more about the latest insights in our blog post: https://t.co/fQQXJrWlU9

[Tom Arbuthnot @tomarbuthnot]

Learn about 'Voice Analytics for Proactive Compliance' on @Luware's next webinar 22nd Nov 16:00UK:
https://t.co/qU7na3ys2w

🟣 Compliance challenge: increased data generated by modern comms channels
🟣 Opportunities for risk management and identifying misconduct

#MicrosoftTeams

[Luware @luware]

Discover how Luware Nimbus gives you everything you need to connect to your customers and create experiences that set you miles ahead of the competition.

https://t.co/HaYza3uoyz

#MicrosoftTeams #CCaaS #CX

[Tom Arbuthnot @tomarbuthnot]

Day 2 of #UCX2023 - I just caught up with Oli Lifely at @luware

We chatted about how Luware Nimbus integrates and leverages Power Platform to create unique line of business workflows and the new External Task Routing feature.

#MicrosoftTeams #UCaaS #CCaaS #ucx2023

[Tom Arbuthnot @tomarbuthnot]

My Microsoft Teams Monthly Update for September. Everything you need to know in 13 minutes! 🔥

Thanks to @luware for their support

🟣 Microsoft Teams unbundling in the EU

🟣 New Microsoft Room features in 4.18 and new Teams panel features

🟣 Cloud Video Interop (CVI) updates - down to 2 solutions

🟣 New Teams PowerShell Module - Copilot with no transcript?

🟣 BT Launch of Teams Phone Mobile in the UK

🟣 Microsoft's Copilot copyright commitment

https://t.co/2uhaxpPexC

#MicrosoftTeams #Microsoft365

[Luware @luware]

Great to hear that Luware Nimbus has helped @SolutionsPT improve their communications.

[Jon Allen @Comsolveit]

One customer using #Microsoft Teams wanted to improve call handling so they trusted @AvoiraLimited and @luware to deliver the solution which involved screen popping details from the #CRM. Check out the case study. Thanks
https://t.co/geNwgLA689

[Unified Communications EXPO (UCX) @UCEXPO]

@luware develop a large and varied range of customer service solutions that enable organizations to communicate more effectively 💬

Hear them out at #UCX2023 on stand #S72 https://t.co/9HJQfvEypm

[Unified Communications EXPO (UCX) @UCEXPO]

Join @luware at #UCX2023 at stand S72 to show you how to extend #MicrosoftTeams with contact center & task routing capabilities. Click here: https://t.co/kPyp6GKtD3 #ccaas

[Luware @luware]

Discover how Generali Switzerland could standardize its customer service with a comprehensive telephony solution. 👇

https://t.co/nYhxMCbQW9

#ccaas #microsoftteams #cx

[Luware @luware]

We've teamed up with Intelligent Voice to bring enhanced data insights to your telephony interactions.

https://t.co/Y8odtJivhU

[MUCUGL - Microsoft UC User Group London @MUCUGLondon]

Thanks to everyone who came along to last week's MUCUGL. @martinboam gave us some great updates and there was a lot of discussion with @tomarbuthnot around Teams Phone Mobile.

Look out for details on the next one soon.

Thanks again to @luware for hosting!

#microsoftteams

[Luware @luware]

We're looking forward to an evening of engaging presentations and lovely chats about all things #MicrosoftTeams and Microsoft #UCaaS. See you soon!

[MUCUGL - Microsoft UC User Group London @MUCUGLondon]

We're at the @luware office ready for Microsoft UC User Group London tonight at 6pm.

Tonight @tomarbuthnot gives a demo of Teams Phone Mobile and @martinboam from Microsoft has Teams Rooms and Devices updates. See you there!

#microsoft teams

[Luware @luware]

“The approach to security in the cloud is different. With on-premises, the challenge was to ensure that data centers were physically safe from fire or water damage. In the cloud, the challenge is to ensure proper configuration and monitoring.”

https://t.co/OGPa0TH8mT

[Luware @luware]

We look forward to welcoming you 😊

[MUCUGL - Microsoft UC User Group London @MUCUGLondon]

Join us at the @luware London office 6pm Thursday 6th July to hear Microsoft Teams Rooms and Devices updates from @martinboam plus Teams Phone Mobile Demo from @tomarbuthnot.

See you there!

#microsoftteams
https://t.co/R93TY0SWe9

[Luware @luware]

Preferred and Last User routing is here!

https://t.co/vmgKwR19aw

#MicrosoftTeams #CCaaS #CX

[MUCUGL - Microsoft UC User Group London @MUCUGLondon]

Don't miss this one! Join us at the @luware London office 6pm on 6th July for Microsoft Teams Rooms and Devices updates from @martinboam, plus insights on how video impacts the human side of working from Jabra.

See you there!

#microsoftteams #hybridwork

https://t.co/Nii5SLGNjo

[Luware @luware]

Introducing on-the-fly text-to-speech generation. 💬

https://t.co/pN0qVc46UU

#MicrosoftTeams #CCaaS #CX

[Luware @luware]

Mit Luware Nimbus kann Credaris nun nicht nur Kunden schnell und effizient mit dem richtigen Berater verbinden, sondern konnte auch Teams nahtlos in ihr CRM integrieren, um Anrufer schnell zu identifizieren.

Mehr erfahren 👇

https://t.co/PlxlnMFt2c

#CCaaS #MicrosoftTeams

[Luware @luware]

Good things come in threes. 🏆🏆🏆

For the third year in a row, we received the @VerintVerba Compliance Partner of the Year award, which we accepted yesterday at the Verint Partner Summit in Girona, Spain.