For organisational change, we need to shift our focus from best practices to emergent practices. The "one best way” of working/operating is fine in a world that's linear & predictable but our world is mostly complex & uncertain. The way to improve a complex system is to experiment with approaches that are safe to fail but designed to teach us what may work in this context, ie, build a learning system: https://t.co/IiVgjm1vgT. By @RasmusNoah
@Dominos_UK I reported finding a bone in a meatball pizza, my husband nearly choked on it, in September and have heard nothing since even though the store picked up the offending item for testing #disappointing#pizza#biggerthanatooth- should’ve gone to @PapaJohns
Trainees & trainers: we want to hear from you in #GMCsurvey Your answers help us and many others to drive quality, supportive #MedEd Don’t just take it from me - here’s a few examples of improvements from previous years 👉 https://t.co/dBmtldv4T8
@NorthCumbriaNHS sampled several services & wards yesterday with my husband (CHOC, A&E, Larch D) with surgery today...busy to an eye opening degree BUT the care received has been fantastic #deliveringunderpressure#firstclass
With the NHS so financially stretched, we cannot afford to waste £216 million on missed GP appointments
Please RT if you’ll be sure to cancel any future appointments you don’t need
This will also help reduce current long waits to see a GP
https://t.co/4xEyRYc7cq
@Radley_London I’ve sent four emails and called three times and still no phone call, response or resolution! I expect a refund ASAP as the item was stolen from the package before i picked it up #notmyfault#terriblecustomerservice
@Radley_London@Radley_London can’t express how upset and disappointed I am with the experience since ordering with you.Purse stolen from package and even when I requested a call - nothing!I know you need to investigate but what about customer service?
@Radley_London really disappointed with the service - purse bought as a Christmas present was stolen out of the parcel and I have to wait for a response for up to 5 days!! I have now had to buy another and pay for next day delivery to ensure my Mum gets a Christmas present!!
Zholia Alemi used a fraudulent qualification to join the medical register in 1995 and worked as a doctor until June 2017. These are serious issues and we are investigating them urgently to understand how this happened https://t.co/7rkuS5MCA9
If you or a family member have been treated by Zholia Alemi and would like support, please contact the organisation that provided the treatment. Further info here: https://t.co/Eni9wCD9Rf