Rachel Jones

Strong, independent woman prepared to take on the world. Lover of chocolate, gin and handbags. Mummy to 3 amazing boys 💞

[Rachel Jones @m_t_mum]

Everyone you meet has a part to play in your story.And while some may take a chapter, others a paragraph and most no more than a scribbled note in the margin, someday, you’ll meet someone who will become so integral to your life you’ll put their name in the title.❤️#serendipity

[Rachel Jones @m_t_mum]

@billycentre_ Thank you so much 😊

[Rachel Jones @m_t_mum]

@MarcusRashford ❤️

[Rachel Jones @m_t_mum]

@TravelTrolleyUK Really great news! Well done @TravelTrolleyUK

[Rachel Jones @m_t_mum]

@thetoyappeal Done ❤️

[Rachel Jones @m_t_mum]

❤️

[The Toy Appeal @thetoyappeal]

The next few months could have a huge impact on how we have to run The Toy Appeal this year and next year Social distancing and lack of donations and opportunities for fundraising due to COVID-19 could hugely impact us at a time when this year, our services may be required more

[Rachel Jones @m_t_mum]

I’ve has exactly the same from @TravelTrolleyUK in respect of British Airways. BA have confirmed however they have fully refunded @TravelTrolleyUK Completely dishonest behaviour from @TravelTrolleyUK and awful customer service!

[Ryan Huddart @Ryanhuddart1]

Guys Please Retweet

[Rachel Jones @m_t_mum]

@kamzikam1 @British_Airways @TravelTrolleyUK @TravelTrolleyUK are a nightmare! I’ve had a series of standard email responses, none of which make any sense. It’s a shame as I’d hate to see any company go under because of this however I would never use them again. Their actions are really impacting their reputation.

[Rachel Jones @m_t_mum]

@TravelTrolleyUK Whoever your Chief Customer Officer is, sack them! Your email responses are poorly written and show no empathy at all for your customers. @British_Airways have refunded you - at least tell the truth! Please please help me and refund! @MailOnline @MartinSLewis

[Rachel Jones @m_t_mum]

@TravelTrolleyUK has to be the worst customer service I have ever experienced! Still telling me I can’t have a refund as @British_Airways are only offering credit vouchers. BA confirmed 2 weeks ago that they had fully refunded Travel Trolley the cost of our fares!

[Rachel Jones @m_t_mum]

@suzyrobbo @TravelTrolleyUK @SingaporeAir I’ve received exactly the same! We were due to fly on 1st April with British Airways. BA confirmed 2 weeks ago that they had refunded @TravelTrolleyUK. Like other emails that I’ve received from them it makes absolutely no sense! So frustrating!

[Rachel Jones @m_t_mum]

❤️

[Rachel Jones @m_t_mum]

Learn from other travel companies @TravelTrolleyUK Ensure you staff are up to speed with the latest developments and try an apply a little customer service excellent. Try and support your customers rather than reducing them to tears 💔

[Rachel Jones @m_t_mum]

Really disappointed with @TravelTrolleyUK Just received an email to advise that they will not refund any money as our flights are still going from Manchester, UK to LA on 1st April. How wonderful that @POTUS has given a special dispensation for our flight 🤦🏻‍♀️

[Rachel Jones @m_t_mum]

@zoejapanasakusa @SarahGreenhaff @TravelTrolleyUK @British_Airways I’ve had exactly the same with BA flights booked via @TravelTrolleyUK Call Centre have told me no refund but I can have a credit note. Surely this can’t be right! 😫

[Rachel Jones @m_t_mum]

Quick overnighter at our home from home. All smiles from my little hero ❤️ “A place of science, innovation, thriving drive and pride and unity. A cutting edge collective at the core of this community. A place of… https://t.co/w7JPquVROR

[Rachel Jones @m_t_mum]

❤️

[Manchester Foundation Trust Charity @MFT_Charity]

#EveryChildCounts. This is for the children, parents, grandparents, brothers, sisters, staff and supporters that go the extra, extra mile for Royal Manchester Children’s Hospital.

Click here to watch the full film and help us continue our incredible work: https://t.co/9D4rVL4CRx

[Rachel Jones @m_t_mum]

My little human dustbin 🙄❤️#neverstopseating #takesafterhismummy 🤦🏻‍♀️ https://t.co/0XnqFvvqJ7

[Rachel Jones @m_t_mum]

Snuggles in the sunshine ☀️ #mummysboys https://t.co/TN7BFrbVGY

[Rachel Jones @m_t_mum]

Great night after a nightmare week! 🎉🥂💃🏻 @ljgould jenniferxhufi ❤️ https://t.co/hzbkFZRxmP

[Rachel Jones @m_t_mum]

Amazing day supporting the Nightsafe charity. Trades people are still desperately needed at the Blackburn Big Build site! 🆘 ❤️ https://t.co/U40WIshpFa