So @easyJet as it's not possible to get any response via phone, pls explain here your duty of care. You specify that with delays of 2hours+ your customers are entitled to food and transport. This was a delay of 36 hours - from Amsterdam, via Ibiza and in the middle of the night
@easyJet - shocking lack of duty of care to 2 young women affected by the cancellations to Gatwick on Friday. They had just turned 18, first trip abroad on their own. 36 hour delay, no support, my daughter finally landed at 4am this morning, on her own as you separated them.
No vouchers or equivalent were provided for them to spend in the airports. Instead, you want receipts as proof they ate anything during their 36 hour delay.
My daughter's bank card wasn't working and nowhere would accept euros. Not even on the plane where you made her go without
@NevilleSouthall@weareyoungroots support young refugees & asylum seekers aged 11-25, in London. We offer Casework, youth & sporting activities, access to therapeutic support and legal advice, youth leadership, work-readiness. Vital support and trusted relationships so yp can rebuild their lives
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