macalvert

And away

[macalvert @macalvert2]

@CrossCountryUK @thetrainline @Seatfrog There is delays and there are delays. This is now almost 7 weeks

[macalvert @macalvert2]

@CrossCountryUK looking for an update on my delay repay claim from Thursday 6th August 20:15 LDS - BRI service (final destination was st Austell

Please advise thanks

[macalvert @macalvert2]

@thetrainline @CrossCountryUK @Seatfrog Still nothing @RailOmbudsman where do I direct a formal complaint please

[macalvert @macalvert2]

@RoyalMail you were the delivery service used for a @vinted sale my son made. Item has arrived squashed (Lego) and now the buyer has complained. Vinted have given a full refund and the buyer doesn’t have to return the item @vinted at least we should get the item back??

[macalvert @macalvert2]

@Cherry39aLila @CrossCountryUK Contact rail ombudsman. I’m waiting for mine from 6-August. Shocking customer service

[macalvert @macalvert2]

@RailOmbudsman @CrossCountryUK @thetrainline @Seatfrog Thanks. Sharing frustration with cross country. Delay repay from a journey 6-August still no update. Not only was the service late I’m now still waiting for a refund

[macalvert @macalvert2]

@CrossCountryUK @thetrainline @Seatfrog Delay repay from beginning of August

[macalvert @macalvert2]

@CrossCountryUK So I’ve waited and waited. Rang spending 1h40 on the ihine and still no reply…. @thetrainline were the platform I booked through and @Seatfrog #helpplease

[macalvert @macalvert2]

@CrossCountryUK hello. Update please

[macalvert @macalvert2]

@CrossCountryUK Thank you

[macalvert @macalvert2]

@CrossCountryUK Thank you. Poor that we have to chase this up and then call. Is there no email address then it is logged

[macalvert @macalvert2]

@CrossCountryUK Still very poor. This journey was almost 3 weeks ago?

[macalvert @macalvert2]

@CrossCountryUK So still waiting. Any thoughts when this will be resolved. Thanks

[macalvert @macalvert2]

@northernassist Thanks. We have been told by Jonathan at Bradford interchange to get a taxi and send the receipt in to customer services for refund. Is that correct

[macalvert @macalvert2]

@northernassist Thank you. 🤞 we get home then

[macalvert @macalvert2]

@northernassist Steeton and silsden

[macalvert @macalvert2]

@WhatsApp @EE any reason why I can (slowly!) send and receive text based messages on your platform but only receive images etc when on WiFi?

Cheers