@Overstock Paid expedited shipping and got damaged item. Immediately called CS to request make good w/overnight shipping so brother had present under Xmas tree. CSR escalated but not approved. U lost a customer forever as this was bigger to me than to you.
@1ChikMartinez18@SouthwestAir Thx! Bag arrived in OAK on Friyay!Apparently scanned old bag tag so was kept at our orig DEN destination. Lots of calls later, a CS super sleuth l figured it out. Learned tho tons of bags still needing routing to owners due to Mon/Tue issues. Whew.
@Acommunaltable@SouthwestAir Same boat. 1 of 2 bags didn't arrive DEN-OAK after delay. I saw both on the conveyor belt together at check in. But 1 missing and now can't get thru to @SouthwestAir for an update. I can deal if I just knew where the bag is!
BREAKING NEWS LIVE
BREAKING NEWS
HERE'S WHAT'S HAPPENING
JUNE 15, 2021
Southwest Airlines having a data issue, for second time in less than 23 hours...
@SouthwestAir HELP! 1 of 2 suitcases didn't arrive in OAK last nite w/me, despite my FL#323 plane sitting for couple of hours @DIA for weather computer issue. Called 888# this AM for update and it auto-disconnects. Called OAK Baggage Svc and get vmail. I need an update!
@BKSportsTalk@Ferrario101ESPN@Tbone101ESPN Same with us. Deplaned from our flight to OAK out of DEN to make room for incoming flights. Everyone is just waiting in the terminal…My bags are on that plane! #Southwest