macburyy

[macburyy @macburyy]

This is a great read for next week's Crisis Management assignment. #Comm4U2day @comm4U2day

[Harvard Business Review @HarvardBiz]

What good company apologies do:
1. Explain what went wrong with honesty
2. Put a main focus on the victim, not how the company feels
3. Identify how the company will be putting the solution into action
4. Provide plenty of detail
5. Get delivered quickly
https://t.co/4HWB11H1SP

[macburyy @macburyy]

Love this quote! Be adaptive, be flexible, and say yes to new opportunities! @comm4U2day #comm4U2day

[Forbes @Forbes]

Quote of the day: https://t.co/muk41KOe0L

[macburyy @macburyy]

@StephenAShirley @comm4U2day Thanks for posting this! The wage gap is a major news topic today. Hopefully we can work to close the wage gap soon! #comm4U2day

[macburyy @macburyy]

@lildebbie5 @comm4U2day Great article--this is very important to discuss since we spend so much time at work. We need to regularly feel happy in the workplace. #comm4U2day

[macburyy @macburyy]

This is something I have been working on personally; waking up just 2 hours earlier can allow me so much extra time to get chores done, exercise, etc., so I feel more productive overall #comm4U2day @comm4U2day

[Forbes @Forbes]

4 brutal truths about rising early: https://t.co/wg5hKgtHqV

[macburyy @macburyy]

@DianaForte @comm4U2day That is so interesting that it may not change behavior as much as we think... I wonder how we can make diversity training more effective among the demographics that are currently least affected. #comm4U2day

[macburyy @macburyy]

@StephenAShirley @comm4U2day Great article! Helpful tips: "Don't ask everyone" & "Ask the right person" We need to think critically about who can help answer our questions, rather than asking our work buddy. It may be more beneficial to ask someone outside of your circle of friends! #comm4u2day @comm4U2day

[macburyy @macburyy]

@StephenAShirley @comm4U2day I love the tip: "Diversify training approaches." It is important to find innovative and interesting ways to train employees, so thy pay attention and get something out of each and every training! #comm4U2day @comm4U2day

[macburyy @macburyy]

@Dwaggs48Donna @Forbes This a a great article to remind us of how to deal with difficult coworkers! We always need these types of reminders! #comm4U2day @comm4U2day

[macburyy @macburyy]

My company often uses this method for client-facing meetings--we build a meeting agenda as a team to ensure everyone's talking points are discussed; this allows the meetings to be timely and efficient, while everyone gets heard #Comm4U2day @comm4U2day

[Harvard Business Review @HarvardBiz]

Your meeting will be more productive if the entire group decides on the agenda together. https://t.co/If97VUIiYW

[macburyy @macburyy]

@kaylamalley1 @comm4U2day This fits perfectly with last week's discussion! It definitely is important for organizations to foster an environment where employees feel comfortable enough to speak up. "See something, say something." #comm4U2day

[macburyy @macburyy]

This is a great article to read if you are responsible for evaluations in the workplace. @comm4U2day #comm4U2day

[Harvard Business Review @HarvardBiz]

1. “As long as I’m not creating trouble for my manager, I’m doing fine.”
2. “My manager doesn’t think I can take feedback well.”
3. “My manager doesn’t think I can change.”
https://t.co/45jCgyuTkI

[macburyy @macburyy]

@kaylamalley1 @comm4U2day 3. Recover before you try to draw conclusions. -- This tip stands out most to me. As leaders, I think it is important to remember to take a step back from our emotions before making decisions or drawing conclusions. #comm4U2day

[macburyy @macburyy]

This article is incredibly relevant in our tech-focused world. If we lean on technology to serve customers, it must be accurate, personalized, effective, and customer-focused. @comm4U2day #comm4U2day

[Forbes @Forbes]

The customer service paradox: How technology leads to deeply human-centric customer experiences https://t.co/g6YIE8cERL #paid @servicenow

[macburyy @macburyy]

@kaylamalley1 @comm4U2day I am a fan of organizations who value social responsibility. I do not typically read their mission statements, but it is important the me that brands I buy support the same social causes I do #comm4U2day

[macburyy @macburyy]

@ABetterYou_18 @comm4U2day #comm4U2day

[macburyy @macburyy]

Giving and receiving feedback is very tricky. Great article discussing feedback and how it may not always be as effective as we want it to be @comm4U2day #comm4U2day

[Harvard Business Review @HarvardBiz]

“At best, feedback is good only for correcting mistakes—in the rare cases where the right steps are known and can be evaluated objectively. And at worst, it’s toxic.” https://t.co/qh8kyppILG

[macburyy @macburyy]

@ABetterYou_18 @comm4U2day Agreed! It's so true! We are all human, and sometimes it is really difficult to give/receive information without bringing our emotions into it, and many times feedback is affected by our feelings as well.

[macburyy @macburyy]

@kaylamalley1 @comm4U2day Emotional regulation is so important! I can say for sure that I have been affected by my supervisor's negative emotions in the past. A leader's attitude directly impacts their employees. #comm4U2day

[macburyy @macburyy]

@kaylamalley1 @comm4U2day I am the same way! It is so hard not to check emails after work sometimes, and then I feel a responsibility to respond even if the matter is not urgent.