Miguel Angel Cánovas

En mi casa comemos tortilla con cebolla y sin cebolla, así que suélteme el brazo, señora.

[Miguel Angel Cánovas @macueo]

El "pero" cobarde

[Miguel Angel Cánovas @macueo]

Tengo el ticket y pone devoluciones hasta 30 días desde la compra, no indica que el proceso requiera aprobación. Es bastante sorprendente que una empresa como @adidas tenga este atención al cliente.

[Miguel Angel Cánovas @macueo]

@busquedasadidas hola, ayer compré un artículo en su tienda de Vicente López en Recoleta y hoy al ir a devolverlo me han indicado que no es posible devolverme el dinero, y que deben pedir autorización, mandándome a casa y diciéndome que ya me escribirían un email.

[Miguel Angel Cánovas @macueo]

@HMRCcustomers Hi, I have a problem with my account as my details are wrong and we missed the window to claim the 30 hours childcare voucher.

[Miguel Angel Cánovas @macueo]

@Pod_Point Hi, any update on this? 6 days without charger already. No full functionality from the outset 2 months ago.

[Miguel Angel Cánovas @macueo]

@noelcamh @Pod_Point Hi Noel, did they eventually fix the problem? I think that we are in the same sqare as you were few days ago.

[Miguel Angel Cánovas @macueo]

Sounds familiar

[Noel McHale @noelcamh]

No satisfaction from @Pod_Point as to their dreadful level of service.

[Miguel Angel Cánovas @macueo]

Looking at the number of victims from @Pod_point we may be able to do a class action...

[Ian Waller @RellawNai]

Hey there @Pod_Point once again I haven’t had any correspondence from anyone today. This is getting so frustrating now.

[Your Average Bloke @ur_average_guy1]

@Pod_Point is there any chance of SOMEONE from your team replying to my emails. Only been chasing since 2020 to repair a broken charger and install an additional one.

[Miguel Angel Cánovas @macueo]

@bobwiggin @Pod_Point Just wait until you have it installed, then the actual nightmare begins.

[Miguel Angel Cánovas @macueo]

It is terrible to see this poor customer service.

[Lynne Martin @LynneMartin4]

I have now had my @Pod_Point charger for over a month and can still not use it all because the engineer failed to have the correct Allen key on him. No help from @Pod_Point to resolve issue. Terrible service
#ElectricVehicles #charging

[Miguel Angel Cánovas @macueo]

I concur

[harry pip.star @pipstarharry]

@AudiUKCare @AudiUK @Pod_Point sorry but really cannot recommend either of your products nor support service countless DMs never replied to only when public post, reputation may be impacted will you act. Please@sort the scheduled charging issue on Q4 etron.

[Miguel Angel Cánovas @macueo]

The overall experience with @pod_point has been a nightmare. Very dissapointing customer service that leaves you completely exposed as all the payments are upfront with no means of claims.

[Miguel Angel Cánovas @macueo]

So following up the incredible performance from @Pod_Point here a summary:
1.-They installed the charger in late November.
2.-Charger didn't work for 3 weeks, and the support was pretty poor, if any.

[Miguel Angel Cánovas @macueo]

5.-Next time we tried to charge the car the charger was not working again. No support at all so far, so we need to rely again on public chargers.

[Miguel Angel Cánovas @macueo]

@Pod_Point Hi, so the team cut the power by half to address the wrong instalation of a breaker. Then they sent an engineer to replace the breaker, after that the charger is not working again. And no response from the support team again. The whole pod point experience is awful...

[Miguel Angel Cánovas @macueo]

@Pod_Point Hello, this has been with that team for 10 days already (initial query we made in the very moment we started using the charger) and no answer at all so far. What is your service level, if any?

[Miguel Angel Cánovas @macueo]

@Pod_Point Hi, not solved yet. Any insight? We have a nice and quite expensive christmas light in the driveway though.

[Miguel Angel Cánovas @macueo]

@Pod_Point Sure, looking forward to it.