You are in breach of the law and judging by the amount of trust pilot reviews with the same issue, this happens frequently. I have reversed the charge through my bank, provide a returns address so I can send back the product I do not want.
@rayconglobal the consumer rights act 2015 states online purchases are subject to cancellation and return for any reason within 14 days of receiving the product, I requested my refund the day I received mine and have now been ignored for over 3 weeks.
@rayconglobal can you provide a returns address, I've been ignored repeatedly for a refund over the last 3+ weeks, I'll be returning the headphones and have contacted my bank to reverse the charge. 30 days returns for any reason is a lie, run out the time by ignoring people
@rayconglobal I've been trying to contact your customer services for almost 2 weeks now to get a refund but I've not had a response, can you look into this for me please
Absolute disgrace if this gets built, they been chased off once, hopefully can do it again
Keep up to date with the campaign to save Loch Lomond from Flamingo Land. https://t.co/giXpDKtPZB
Also, Boris Johnson said that being PM is 'the best job in the world' when everybody knows that's being the zookeeper who cleans the giant panda paddock while the panda cubs act the giddy goat and climb all over them.
@easyJet Thank, but I've already been away for the weekend and came back, the speedy boarding transferred onto the new tickets it just wasn't communicated on the new booking
@easyJet we've had to change flights due to our original one being cancelled, I had booked an extra leg room, early boarding seat at an extra cost but haven't been able to book an equivalent seat on our new flight. What happens to the extra I had paid?
@BirchboxUK I received a dispatch email on 15/09 but I've still not received my box and the tracking number says the courier hasn't received it either. I emailed about this on Saturday but haven't had a reply, can you look into this for me please?