Chris Davies

Dad, husband & commercial Photographer,

[Chris Davies @MagentaChris]

@bt_uk Nope, I’m done with BT. Sky can offer me a better price than BT, and no doubt better customer service. Absolute joke of a company

[Chris Davies @MagentaChris]

@bt_uk the worst customer service experience I think I’ve ever had. Over the space of 2 weeks iv head the phone put down on me, been transferred mid -conversation, been promised several call backs, including from a manager and given conflicting advice throughout.

[Chris Davies @MagentaChris]

@bt_uk Just tried this number and it’s EE Business support ? Can’t even get this right. My calls were relating to my home broadband

[Chris Davies @MagentaChris]

@Specsavers I think my original post was self explanatory. Paid x amount for new lenses, on a 2 for 1 deal, then had a call asking for an extra £21 because apparently 2 for 1 means £9 off @Specsavers ??

[Chris Davies @MagentaChris]

@Specsavers if you’re going to promote 2 for 1 on lenses, don’t ring people up after their appointment to ask for £21 towards the “free” set of lenses. Be honest about the offer; this is the kind of smoke and mirrors budget airlines pull.
How to lose a customer 101

[Magenta @we_are_magenta]

Happy first of December 🙌

We can't believe it's here already... how time flies when you're busy creating awesome content 🤩🤩

#December1st #contentcreation #contentagency #photographycardiff #videographycardiff #animationcardiff

[Magenta @we_are_magenta]

Reflecting on an awesome shoot a few weeks ago for our friends at @MapsforMoments ⭐️

We can't wait for this content to go live… keep posted 🤩✨

#contentcreation #videographycardiff #photographycardiff #produtioncompanyuk
#contentagecy #visualcontentagency

[Chris Davies @MagentaChris]

@IKEAUK Can I get a response to my last message please?

[Chris Davies @MagentaChris]

@IKEAUK this is not ok. 2 months late delivering our office furniture. What is the reason for the delay? stock or delivery issues? It would be nice to get some sort of explanation. I think the delivery fee should be refunded at least, considering the ridiculous delay

[Chris Davies @MagentaChris]

@IKEAUKSupport Thank you Jay

[Magenta @we_are_magenta]

Want to become agency ready? Here's four questions to ask yourself, before approaching your content agency 👏
Click the 🔗to see our full white paper on how to get the most from your visual content agency 🙌💥

https://t.co/4kAJSBlaBq

#contentagency #creativeagency

[Magenta @we_are_magenta]

Character design by our talented designer, Saph💥
We love to see her sketches become fully illustrated characters 👌
These were created for our friends at @Stokes_Case_Mgt. Keep an eye out for the full video and case study coming soon 🤩🙌
#characterdesign #animation

[Magenta @we_are_magenta]

Do you know which video content is right for you? 📹

Follow the 🔗to check out our latest blog post to learn more 👉👉

https://t.co/rOFLbNEws5

#videocontent #video #videoblog #cardiffvideo #videoproduction #contentagency #creativepartner #videoproductioncompany

[Magenta @we_are_magenta]

Happy Monday… WE’RE HIRING👏

We’re looking for someone to join our illustration and design team- follow the link to learn more and apply💥🤩
https://t.co/bRWmtmvRKI

#hiring #design #illustration #recruitment #graphicdesign #jobs #team #joinourteam #illustrator #animation

[Chris Davies @MagentaChris]

@BritishGasHelp I have just DM'd you

[Chris Davies @MagentaChris]

@BritishGasHelp
@BritishGas
@ofgem Seems to be the only answer to this mess.

[Chris Davies @MagentaChris]

@BritishGasHelp @BritishGas The level of customer service from the South African call centre is truly shocking. I have been cut-off many times. Constantly transfered, and one lady was eating while on the call. I am honestly shocked how awful the experience is.

[Chris Davies @MagentaChris]

@BritishGasHelp @BritishGas Please can somebody help me. I have been trying to sort out an issue with our electrcity supply since NOVEMBER. Just spoke to the South African call centre and was cut off again, after being passed around multiple departments.

[Chris Davies @MagentaChris]

@YourSSE Wow, 5 days to get a response on Twitter. Good service right across the board ! I’ve been waiting 5 days for a manager to call me back (promised it would be within 24 hours) so somebody actually calling me back would be a good start

[Chris Davies @MagentaChris]

@SSE probably the worst customer service I have ever received. Sent a default letter when I am not actually a customer of SSE. 2 months and multiple calls trying to sort it. Still not resolved, still waiting for a call back. Shamefull level of service.