@volklub Paji, there is too much hate regarding Tata's service; I am planning to buy the Tata Punch petrol, but reading social media comments about Tata's service is making me rethink. Please guide me.
@arindam___paul If your Intelon purifier turns off the RO membrane when TDS is low, how does it protect against heavy metals like Lead or Arsenic, which TDS meters can't detect? Isn't bypassing the RO membrane risky for health even at low TDS?
Bought a Boat Rockerz 413 from Croma yesterday.
Used it for a while and a pin fell off on its own. No drop, no misuse.
Reported within 24 hrs.
Croma refused replacment by calling it damage, while it’s clearly a product defect.
@RockWithboAt@cromaretail
Croma is wrongly treating a manufacturing defect as “damage” to avoid replacement.
What’s the best way to escalate this situation?
@cromaretail@jagograhakjago@amangupta0303
I bought a Boat Rockerz 413 wireless headphone from Croma yesterday. After using it briefly at home, one of the internal screws/pins fell out on its own. There was no drop, no mishandling, nothing. It’s clearly a manufacturing or assembly defect.
I informed Croma within 24 hours of purchase.
Boat customer care also told me that the retailer is responsible for replacement during the initial days after purchase.