@cenbank and @fccpcnigeria, I need to bring this to your attention today. It has been 10 months since I made an erroneous transfer of 500k from @OPay_NG to a @moniepointng, and all I got is they would get back to me after submitting all the requirements.
@OPay_NG I see the response now, @moniepointng please respond try me get my money back this is almost a year now. It's showing no response time from 7 days o 5 days now.
@cenbank please see oo
These are all the chats from 5 of them sending the same automated response, and nothing has been done from September 2025 to July 2026 betweenmyself and @OPay_NG. I provided all they requested and nothing has been done.
@OPay_NG I will still continue till I get my money back from you and @moniepointng . It was sent to moniepoint since on the 5th July, few days back and no response was showing waiting for your response within 2 working days and for almost 4 days now.
@OPay_NG I sincerely apologize for the unpleasant experience and subsequent inconvenience caused. From
1. Emmanuel
2. Ugo
3. Oluwaseyi
4.Dolapo
And lastly, Seyi again
@cenbank, please help me oooo this is all I get from them.
@OPay_NG confident that we’ll fix this and ensure your complaint is resolved as soon as we hear from the beneficiary bank. Please bear with us while this is being worked on.
@cenbank, I would like to report a transaction error I made to a MoniePoint @moniepointng account through Opay @OPay_NG After making a report to Opay, a few minutes after the realisation, there was no response. I also visited one of their outlet and was told to visit Moniepoint.