@econet_support I received only that message from Econet : USD10 paid to TELONE PVT LTD (90444) Merchant. Txn ID MP250215.1916.K71221. New balance is USD30.88.
@econet_support Good day. My number is +263774154530. Yesterday, Saturday 15 February 2025, I bought the TelOne $10 wifi bundle via Ecocash using my number +263774154530, I selected the option to generate PIN. The amount was deducted but I haven't received the PIN up to now
@econet_support My number is +263774154530, on Sunday 4 February 2024, I bought the US$13 airtime & applied it to my number (+263774154530). Then I used *143# to buy the Econet $13 voice monthly bundle for other number +263787171501. The amount was deducted from +263774154530
airtime balance but the bundle was not credited to the receiving number. I went to the local Econet shop & the team there said they had initiated a reversal but nothing has come through. Today again I tried to buy another US$13 bundle for line +263 78 408 3731 but the same thing