mamathag

[mamathag @mamathag6]

@EtihadHelp @antonoaldo @etihad @BBCWorld @EtihadHelp @KTRBRS @antonoaldo @ANI @IATA @tv9input I kindly urge you to take action against companies that fail to uphold their customer promises. Over the past 7 months, I'm continuously reaching out to their customer support, supervisors, and even the CEO.
"PLEASE HELP"

[mamathag @mamathag6]

@EtihadHelp @antonoaldo @etihad @BBCWorld @EtihadHelp @KTRBRS @antonoaldo @ANI @IATA @tv9input I kindly urge you to take action against companies that fail to uphold their customer promises. Over the past 7 months, I'm continuously reaching out to their customer support, supervisors, and even the CEO.
"PLEASE HELP"

[mamathag @mamathag6]

@etihad @EtihadHelp
Dear Etihad Team,
I am writing to express my deep dissatisfaction regarding the handling of my request, which has been pending for the past six months.
reference number:6072144839794

[mamathag @mamathag6]

@EtihadHelp @antonoaldo @etihad @BBCWorld
Does Etihad's customer support operate with human agents or robots? seems even robots would handle more efficiently than them. Despite informing them of my baby's hospitalization, its been a shameful and disgusting experience dealing with Etihad for past 7 months.

[mamathag @mamathag6]

@EtihadHelp @antonoaldo I'm still waiting for the update. Even after explaining my current situation. Etihad has failed to show little concern. Your customer service is pathetic.

[mamathag @mamathag6]

@EtihadHelp @antonoaldo Please help!!!

[mamathag @mamathag6]

@EtihadHelp Hi,
After contacting my bank, I have reached you for the transaction details. The bank confirmed that they didn't receive the money.
My baby is I'll. We need the money. It's an emergency.

[mamathag @mamathag6]

@EtihadHelp It's been 8 days, could you please provide me the transaction details.
It's super Urgent.

[mamathag @mamathag6]

@EtihadHelp @AAI_Official @antonoaldo
Does Etihad have a protocol in place to prioritize and process customer issues? Could you please provide the timeline for the promise you made?

[mamathag @mamathag6]

@AAI_Official @kishanreddybjp @KTRBRS @SonuSood Dear Sir,
I understand that you are a busy individual, but your expertise and influence in this matter would be immensely valuable to me and my family. Your guidance or suggestions on how to effectively address and resolve this issue would be greatly appreciated.

[mamathag @mamathag6]

@AAI_Official @kishanreddybjp @KTRBRS Currently we are in tremendous hardships in meeting our daily needs. The refund amount carries immense importance to us. Unfortunately, my attempts to solve this matter have been futile.
I kindly ask for your support and guidance in addressing this issue promptly.

[mamathag @mamathag6]

@EtihadHelp @antonoaldo I would like to emphasize the significance of the statement, "The longer the delay in processing my refund, the more I find myself reaching out to others for assistance." Having witnessed the dedication of your service for the past 6 months, its time to highly prioritise my issue

[mamathag @mamathag6]

@EtihadHelp @antonoaldo Hi Aby,
I find it perplexing that despite the continuous follow-ups from customer support over the past 6 months, a response has yet to be received from internal team?

[mamathag @mamathag6]

@EtihadHelp they havent processed yet and i believe still Etihad team is fooling me around. I would need a transaction ID.