@Georgeatasda hi do you send emails about delivery charge refunds? I got a weird email I’d like to share with you if I can somehow could you let me know the process to share it please I have screenshots
Hi @HabitatUK is there any one who can help me I’m running out of my fav Reed diffuser and it’s not letting me order more online despite being available 🙏 any help?
Hi @LindtUK why am I paying for 1-2 days delivery at £4.95 if you don’t deliver within this time frame ? Order not even dispatched and it’s been 3 days
Hi @AldiUK not sure who you pass our complaints along to, but it’s shockingly poor customer service - long term loyal customer over 5 years - received disappointing responses, a lack of care & concern - perhaps whoever runs this account should offer some training
@superdrug Is anyone able to add sizes to the garnier Ambre solar range cos I can’t work out how big or small the spfs are on your website - there’s around 4 items at least with a missing size under this brand
Hi @AldiUK I’ve experienced vehicle damage and am unsure how to write in about getting your car park cleaned it’s been months now and nothings changed - I’ve now experienced glass damage leaving me with £150 bill and no car for a month please help!
Hi @TKMaxxHelp do you just not reply to DMs anymore ? I’ve been messaging you about an item I purchased that is cosmetics and nearly 10 years old and dried inside rendering it pointless and borderline dangerous given the way it smells
Hi @SG_Darwin are you aware people can’t book tickets on your site ? Have you thought about adding a message to say how you can book tickets instead please ?
@EastMidRailway I need your help understanding the super off peak - your website shows exemptions but it isn’t clear at all with regards which trains on the way back will be super off peak - your app needs a filter of “super off peak” I think. I’ve DMd you the detail pls help!