@nykaafashion Order NYK-36920517-4396836 was a 3-piece Indo-Western suit, but only 2 items were delivered. I reported this immediately.
You arranged 3 pickup attempts, and every time the pickup agent refused saying the set is incomplete which is exactly the issue I raised.
@nykaafashion Hi @NykaaFashion, please coordinate with the pickup agent when arranging the return. Today also agent refused pickup with same reason. I explained that one item from the set is missing, but he said there is no such description mentioned in the pickup request.
@nykaafashion Hi @nykaafashion your pickup agent came again today but refused to collect the return, saying the set is incomplete. The missing item is exactly the issue I reported from day one. Despite multiple pickup attempts, the same problem keeps happening. What should I do now?
Today your support claimed “full item delivered” with proof, but refused to share the proof.
Why should a customer accept this blindly? Please arrange a proper return or issue a refund immediately. Extremely disappointing support. #NykaaFashion
@NykaaFashion Extremely disappointed with the service. Order NYK-36920517-4396836 was supposed to be a 3 piece Indo Western suit, but only 2 items were delivered.
I reported the missing item to your customer support immediately. Since then, 3 pickup attempts have been arranged