@amazonIN how the fkk do I reschedule a return on the app?!!!!! been trying for the last two hours but cannot find any option to reschedule!!!! There is no way to speak to Customer Care now and the app is an absolute nightmare!!! Every order is now becoming a hellish experience.
@BoLiGo1590
13/
Right now it feels like commuter feedback isn’t being incorporated into planning — and that’s a missed opportunity for a service that could genuinely transform daily travel in the city.
@BoLiGo1590
10/
Bus quality on some routes is another concern — extremely cramped seating with five seats squeezed into each row makes daily commuting uncomfortable.
@BoLiGo1590
9/
The real problem is inconsistency, unpredictable routes, and the growing perception that route planning may be happening without sufficient on-ground understanding of Delhi’s local connectivity.
@BoLiGo1590
6/
For example, a recent trip indicated the bus would pass through Dwarka Sector 9. Instead, it diverted via Mahipalpur, adding nearly 30 minutes of unnecessary traffic.
@BoLiGo1590
4/
When high-demand routes disappear and low-demand ones remain, it signals a clear disconnect between route planning and actual commuter patterns.
@BoLiGo1590
3/
In contrast, routes connecting dense residential clusters like Harsukh Apartments toward DLF Cyber City consistently had strong demand and fuller buses.
@BoLiGo1590
Several high-performing routes appear to have been reduced or removed, while many newer routes, which do not utilise the population density map, continue to run nearly empty.
@BoLiGo1590 Hi Likhitha
1/
I’ve been a regular user of Uber Shuttle in Delhi and genuinely want to see the program succeed. But the recent route changes raise serious questions about how routes are being planned.