Mapa Research

Insights & analysis on customer experience in #digitalbanking & #payments. Subscriptions, reports & consulting for financial services. Part of @IFI_Financial.

[Mapa Research @maparesearch]

We strongly believe that insight cards/widgets are going to shape banking app interfaces going forward - so it's great to see brands like W.UP demoing these features at #finovate Europe today

[Mapa Research @maparesearch]

Our Head of Research, Suraya Randawa, live on the main stage of #Finovate Europe showcasing the trends in porting data in #fintech onboarding experiences

[Mapa Research @maparesearch]

Louise Beaumont, Chair of techUK's Smart Data Working Group, at #Finovate discussing the recently announced partnership between Goldman Sachs and Amazon to offer small business loans

[Mapa Research @maparesearch]

Our Principal Consultant, Chris Ward, is live on stage at #Finovate with @LloydsBank and @getyolt - discussing the big advantages of #OpenBanking, like driving down the cost of lending and transforming previously unstructured data to streamline applications

[Mapa Research @maparesearch]

Nexxworks at #Finovate explains that one of the key tracks to invest in for future customers is effortless interfaces, and not just in digital, but omnichannel. Why? Because convenience is the new loyalty #CX

[Mapa Research @maparesearch]

@Finovate Europe 2020 is underway! We’ve already heard about the race to become platforms and how AI is driving the evolution of KYC #Finovate

[Mapa Research @maparesearch]

What's hot and what's not in the world of fintechs? Find out with Suraya Randawa at #FinovateEurope2020 using this link: https://t.co/Z075SCe0ke

[Mapa Research @maparesearch]

Only one week until our Principal Consultant hosts the Open Banking Power Panel at #FinovateEurope2020. Get your ticket here: https://t.co/Z075SCe0ke

[Mapa Research @maparesearch]

Our Principal Consultant, Chris Ward, discusses how European #fintechs and #neobanks are seeking a foothold in the U.S. financial services market in his @FinTech_Futures article. Read it here: https://t.co/scmeULvExO

[Mapa Research @maparesearch]

What do fintechs have planned for 2020? Find out during Suraya Randawa's #FinovateEurope2020 Analyst Insight session on the main stage: https://t.co/Z075SCe0ke

[Mapa Research @maparesearch]

Only two weeks until Chris Ward is joined by industry leaders for a #FinovateEurope2020 Open Banking Power Panel. Get tickets to join them here: https://t.co/Z075SCe0ke

[Mapa Research @maparesearch]

Want to know what's hot in the world of fintech? Join our Head of Research at #FinovateEurope2020's main stage to find out - https://t.co/Z075SCe0ke

[Mapa Research @maparesearch]

Three weeks to go until #FinovateEurope2020 where our Principal Consultant will be hosting an Open Banking Power Panel - get your tickets here: https://t.co/Mdy3Yq3j7B

[Mapa Research @maparesearch]

Listening to Google talk about how its Assistant is being deployed in FS. A key issue they see is making the actions available discoverable for users… their users are calling out for Assistant to be more assistive so partners need to find a way to bridge that gap. #money2020

[Mapa Research @maparesearch]

Leaders from US neo-banks Chime, Varo Money and Grass Hopper discussing how they have an edge in the market — it’s about low cost sustainable operational models, digital native solutions and a squeezed middle class seeking out lower cost or even free banking… #money2020

[Mapa Research @maparesearch]

Listening to Ally Financial discussing how to create inclusive digital products — “there is no one normal, just my normal” — Ally is on a journey to build a solution that really engages and deepens relationships through humanizing digital. #money2020

[Mapa Research @maparesearch]

Green Dot’s CEO says that mobile & branchless banks aren't going to drive consumers to close an account at Chase or BofA. They’re here to serve the under-served who can’t get what they need from big banks and young people who are digital natives. #money2020

[Mapa Research @maparesearch]

BBVA’s Carlos Torres Villa onstage at #Money2020 calling for a data revolution – he says we need global regulation to liberalize data, break data monopolies and ultimately deliver on the need for equality, inclusion and sustainability.

[Informa Financial @IFI_Financial]

See our new EPFR infographic on Global Risk Appetite, see what UK Bond flows could look like in post-Brexit UK? Download at: https://t.co/LOgQ5vxGA5. Get the latest insights at https://t.co/lzMzcISS5l #Brexit #BondFlows #EPFR

[Informa Financial @IFI_Financial]

At #Money2020USA Amazon claims voice is the future and could well be bigger than mobile because its device agnostic and because “voice is natural”. How quickly are banks getting into voice? Are they already behind?