Yesterday, between 18:19 - 20:57 UTC our infrastructure was affected by a global outage of our provider (https://t.co/6RaPczRmB6).
All our MapTiler API services are back and working correctly 🥳
Between 6:21pm and 7:05pm UTC today, our Web services and Cloud administration portal were not working - problems with containerization software on one of our servers. The problem was fixed now and all services are running.
All our Maps Public API were working without any impact
Since 6:30 pm UTC today, we have been experiencing some issues with loading custom maps, caused by the instability of our 3rd party provider. MapTiler Planet and Standard Maps are working without any impact. We are working on improving the stability.
All MapTiler API services are working correctly and MapTiler Web services are functional as well. 🥳
The outage on 4th March 2025 on https://t.co/bkdpUbyy8O was caused by the monitoring provider (unable to get DNS entries in the Australia region. We are investigating it)
After recent changes to our MapTiler Planet dataset, some uncached requests were incorrectly giving a 404 response between 13:30 and 14:10 UTC.
We have fixed the problem, and all MapTiler API services are working correctly.
💚 All MapTiler Cloud API and Web services working 100% again 🥳
High-available MapTiler Cloud API was almost unaffected, web services were slow or unavailable less than 30min, fully restored at 13:50 UTC 🙌🎉
Our web services are not available (https://t.co/vkEoKZFkxE, https://t.co/bkdpUbyy8O, ...)
We are now investigating, probably related to some network issues of our providers
MapTiler API seems to be available without any direct effect now
💚 All MapTiler Cloud API services working 100% again 🥳
Affected tilesets with the recent incident between 11am and 4pm CEST were fixed and are available 🙌🎉
MapTiler Cloud API is not working properly for new tilesets, uploaded since 11am CEST
We are working on the fix, even for affected files.
Our basemaps (Streets, Satellite, ...) and older files are available
MapTiler Cloud API is currently facing issues when displaying raster tiles beyond zoom level 14 of some sources, less than 1% affected.
Our team has identified the core issue and has been working on the fix since earlier today.
We apologize for any inconvenience.
We are experiencing problems with uploading new tilesets.
We are now investigating, probably affected by the incident of our storage provider.
MapTiler Cloud API for serving Maps/Tiles is working
@milad@MapTiler Hi, in a nutshell, MapTiler Server comes with a bundle of MapTiler map data, map styles, continuous support and regular updates.
We will be happy to talk to you about the benefits of MapTiler Server! Just let us know at [email protected] and we can schedule a quick call.