Not having adequate customer care as a business institution should be illegal @stripe ….i need to speak with a knowledgeable professional and my MONEY. #stripe
@marcididit Hello!
Thank you for sharing your concerns. I’d like to help you further. Let’s hop into DMs to protect your privacy and account security.
Thanks!
Rachel https://t.co/87D6g62wFS
Imagine having an online business and your money is stuck on a platform… who charge u monthly. WHO automates their billing but won’t release your funds made on there platform. INSANE! @Shopify
Imagine working your job for a month straight with no pay and not explanation from the company you work for. Robbery right? Thats what it feels like it’s happening to me at @Shopify
@ShopifySupport Imagine a bank have your money and u can’t access it or a customer service rep to fix it!!!!! That’s what you guys at @ShopifySupport@Shopify are doing. But fortunately for you guys are constantly withdrawing funds from my account.
@Shopify NOT having a LIVE customer service rep is absolutely diabolical!!!! I’ve been experiencing issues with my payouts for months and all they have are robot chats as service reps! #SendHelp
@ShopifySupport This is unfortunate and unacceptable! There should be one person I can speak with to resolve this issue. I’ve been dealing with this for 3 Pluse months and all you guys keep saying is txt a robot and wait for a response of them saying we on the job and nothings resolved.
@marcididit I appreciate the additional information. In this case, I encourage you to speak with our live support once again and provide the ticket number as context. This will allow our live support to take a further look into the situation and possibly provide an update. 1/2
@ShopifySupport It’s just a lot of back n forth with know solution. Via email and txt. I was advised my bank account needs “refreshing” which I have no clue what that means. I don’t have any issues with Shopify withdrawing their funds… but I’m having issues receiving mine.
@KimyataKim You are never alone …. Gods love will feel you up…. N when things get a lil lonely … pray that he remind you you are not alone! Sending all my love and light. 😍💫