Hayley Woollard

That sass.

[Hayley Woollard @MarezWool]

@DFS ongoing issue I have had with sofa from day one. Sofa was damaged in transit, meaning frame compromised on one side. First person came out to repair which turned out to not be a long term solution, now the issue is worse than ever. Not something you expect on sofa over £2k!

[Hayley Woollard @MarezWool]

@sewateruk I can't DM via that link without subscribing to a paid membership for X.

[Hayley Woollard @MarezWool]

@sewateruk can you confirm that you are the water supplier for Shoreham-By-Sea, West Sussex? I bought a flat in the area and I'm getting mixed messages... Southern Housing states it is South East Water (as does Southern Water, who supplied my previous address in a different area)

[Hayley Woollard @MarezWool]

@iD_Mobile_UK I don't have a transaction number from you guys so I am unable to use my PAC code to bring my number over from my previous network provider. Please help!

[Hayley Woollard @MarezWool]

@nxcare Okay thanks. Well the coach arrived 2.5 hours at my destination late, so can I claim for compensation?

[Hayley Woollard @MarezWool]

@nationalexpress Hi, can you explain why your 440 service from London Victoria - Leicester is NOT a direct service as advertised (which is why I booked and paid for it). It stopped off to pick up other passengers up partway in London and is not going to arrive at 22:35pm.

[Hayley Woollard @MarezWool]

@PlayAstronimo any plans for a PlayStation release at some point? My laptop can't run the game on steam :(

[Hayley Woollard @MarezWool]

@brightdome I understand that the opening of Van Gogh alive is delayed due to building issues. Are tickets on 21st May affected, please?

[Hayley Woollard @MarezWool]

@GAMEHelps how much is the resident evil 4 remake steelbook (ps5) in your stores? Is it the same price of £59.99 as your website?

[Hayley Woollard @MarezWool]

@Evri_HereToHelp I sent an amazon return via one of your parcel shops back on 27th Jan. Amazon still haven't received it and the tracking number that is on my receipt isn't even recognised on your website! Please can you look into this?

[Hayley Woollard @MarezWool]

@BrightonHoveCC ordered 6 x zone C parking permits back in October 2022, chased in November 2022 and I still haven't received them. I have emailed your parking permits team about this AGAIN. Can you DM me to issue replacements or just refund me?

[Hayley Woollard @MarezWool]

@MoonpigUK Don't worry, the confirmation email has now actually come through! Thank you:)

[Hayley Woollard @MarezWool]

@MoonpigUK hi can you confirm order YUPXPMY has gone through OK? I have not received a confirmation email...

[Hayley Woollard @MarezWool]

@PrideBrighton Hi there, I am a resident in the PVP zone and ordered 2 x free wristbands. I seem to have accidentally deleted/lost the order email. Can you please resend?

[Hayley Woollard @MarezWool]

@bookingcom Hi there, I have replied. I also submitted a complaint form but your complaints team emailed me using a noreply email address. They want me to respond but... how?

[Hayley Woollard @MarezWool]

@bookingcom I will be submitting a formal complaint

[Hayley Woollard @MarezWool]

@bookingcom you've ignored both my tweet and DM about your lack of response re a cancellation fee you have incorrectly charged me. If only you spent as much time on your customer service as you did your incessant marketing! #badcustomerservice

[Hayley Woollard @MarezWool]

Still no response @bookingcom

[Hayley Woollard @MarezWool]

@bookingcom you've ignored both my tweet and DM about your lack of response re a cancellation fee you have incorrectly charged me. If only you spent as much time on your customer service as you did your incessant marketing! #badcustomerservice

[Hayley Woollard @MarezWool]

@bookingcom what is the email address of your customer complaints team, please? Need to speak to someone about my issue that has gone ignored.

[Hayley Woollard @MarezWool]

@bookingcom won't be using @bookingcom again as it's been such a pain and radio silence getting a refund.

[Hayley Woollard @MarezWool]

@bookingcom Like what is the point of even having a DM function if you don't even check and respond to them?