Maria Simonton

[Maria Simonton @maria_simonton]

Is your contact center prepared for the worst?  In this informative interview, INI's @Glen Taylor shares insights on…https://t.co/1d8xCK6fFQ

[Maria Simonton @maria_simonton]

Join us on October 4th for the IAUG webinar, "Increasing Customer Lifetime Value with Self-Service".  We'll discuss…https://t.co/WRFcBOKQ8E

[Maria Simonton @maria_simonton]

Avaya ENGAGE 2017 Sessions with INI https://t.co/qD6L9DJkls

[Maria Simonton @maria_simonton]

January edition of INITIATIVES is hot off the press! Let us know what you'd like to see in future editions. https://t.co/cLQtvVQ72n

[Maria Simonton @maria_simonton]

Check out the latest edition of INItiatives for application security tips and to register for our December webinar. https://t.co/0Tp718piuD

[Maria Simonton @maria_simonton]

Now on-demand: INI's monthly 30 minute strategic webinars. Last week's covered strategies for better IVR surveys. https://t.co/GHdZDIhOUq

[Maria Simonton @maria_simonton]

Last chance to register for tomorrow's webinar! Find out how to increase survey response rates and better understan…https://t.co/bkpCvBD6jW

[Maria Simonton @maria_simonton]

Join INI for another informative webinar next Thursday. We'll discuss best practices in survey design and how to ge…https://t.co/bkpCvBUHIw

[Maria Simonton @maria_simonton]

Find out how to get the most out of your CSAT surveys by joining our November webinar. We'll discuss best practices…https://t.co/bkpCvBD6jW

[Maria Simonton @maria_simonton]

Register now for tomorrow morning's webinar on the benefits of offering your customers a callback solution. INI's o…https://t.co/R1QKTvn11z

[Maria Simonton @maria_simonton]

How DriveTime® Increased ROI Through Improved Call Routing https://t.co/CV0EitdBIJ

[Maria Simonton @maria_simonton]

Anyone who's ever given a customer demo can relate to this! https://t.co/9JyMdy5Mqt

[Maria Simonton @maria_simonton]

Join me on the 29th for this compelling case study! https://t.co/LOJxjR0wl6

[INI @InteractiveNW]

Join us! https://t.co/fy0xE9Mgd6

[Maria Simonton @maria_simonton]

@TheStandDesk I'm having assembly issues. Frame legs are not drilled to support the crossbrace. Suggestions?

[Maria Simonton @maria_simonton]

@jtwatkin I'm just 30 minutes from there in Bend!

[Maria Simonton @maria_simonton]

Sign up now to receive INITIATIVES, our slick new monthly newsletter that highlights contact center trends and techn…https://t.co/PGesJDFygx

[Maria Simonton @maria_simonton]

Super interesting...and a little sad. https://t.co/wyo2ohAaHk

[Maria Simonton @maria_simonton]

Smart...and good lookin'! :) https://t.co/rr55xUOMhm

[INI @InteractiveNW]

It's a great day at INI #togetherness #TeamWorkMakesTheDreamWork

[Maria Simonton @maria_simonton]

@JeremyHyde_ A1: CSAT is efficiency + effectiveness; they got the answer they needed quickly. If that's my experience, I'm delighted.

[Maria Simonton @maria_simonton]

Follow the discussion over at #ICMIchat today! https://t.co/SqD8bkojZH