@RBC@WestJet I added an offer of up to 10000 WS points (6 points per $1 on MCC 5813, 5813 & 5814 sales) on June 20. The offer period was Jul 4 - Oct 2, but I have not received points associated with this. It has been 8 weeks since the offer ended. Can you look into this?
@koodo I got an email from Asurion thanking me for enrolling in Device Care Complete for $17 per month, but I never signed up or see it on my account. It has koodo branding too. Is this a phishing email?
@petrocanada Your DM said that you have credited the missing points. That has not happened. My follow up DM correcting you, has not been responded to yet. Why is it so difficult to give people what you say you will? Whether it's offers on the app, or when you finally reply to emails or DMs?
@petrocanada im still waiting for my offer points to be loaded after filling up on Feb 14th! Why have all my emails and DMs gone unanswered when I have provid receipts and screenshots? It may only be a few dollars, but it's still theft and you're probably doing it to others
@petrocanada Thanks for the DM reply, but bonus points are different from offer points. I'm still owed these as I mentioned in the DM, and every email I have sent and never got a response to.
@petrocanada why do you think it's ok to have offers that never get fulfilled on your end. It's a constant battle to get my points and now you have stopped responding to my emails and DMs. Sounds like a breach of contract 🤔
@canadaposthelps@canadapostcorp thanks for delivering "important tax information" but completely soaked. So much so that the documents fell apart when removing from the envelope, and you can see the water through the envelope window. Even with $1 billion you can't keep it dry
@petrocanada can you reply to my several emails about missing points? I am constantly having to contact you when bonus points are not added, then you never respond. Not only is your app terrible, so if your customer support
@pc_optimum i added digital offers where I get $1 off a certain product, but they never get discounted at the checkout and the customer service desk won't refund me the money I should have saved. How do I get this money back?
@_azoresairlines I want to submit a claim for my checked baggage being removed from the flight and being delivered 5 days later but the mailbox for [email protected] is full. How do I start the claim process?
@Scene_Plus I'm having trouble logging into my account. It's asking for 2fa for an old number (text or call). Any way of updating the number or receiving an email 2fa, then updating my number?
@IKEACanada Unfortunately it doesn't clarify it. It's not mentioned in the email receipt or the tracking info that we have to sit around at home for the possibility of the delivery. The tracking info should at least be updated or before purchasing, I should be able to select the delivery day
@IKEACASupport@IKEACanada my order hasn't arrived yet, and I have been sitting at home all day waiting for it, and not even a call to give a smaller time window of when to be home. There is now 1 hour left before the 12 hour time window is up. Is my order going to arrive today?