mark r

[mark r @marknic37]

@benwlane @PaulHeatonSolo @shedseven @samfendermusic @LiamFender and Alan Fender 😬

[mark r @marknic37]

@Barclays big profits . Nil
Customer service. Thrown in our face !!
Stop bragging about your corporate performance and start employing staff again!!!
30+
Years as a customer and I’m done.

[mark r @marknic37]

@Barclays terrible!! Tried to make faster payment. Apparently having a bank nowadays involves two hours of dealing with bots or 45 mins waiting to speak to someone with a weeks experience who works from home and has no knowledge of anything you need. What happened??

[mark r @marknic37]

@bandq_help sorry but your telephone lines ring out, I’ve messaged and complained but in 3 weeks I’ve had no help. I bought two radiators through Market Place. They were supposed to be anthracite but are definitely grey. I’ve tried to return them for weeks but been fobbed off.

[mark r @marknic37]

@virginmedia An account credit would ease the pain thanks.

[mark r @marknic37]

@virginmedia horrible customer service! Boys and security checks.

[mark r @marknic37]

@virginmedia Moving house and needed to speak to someone. Bots were no help, waited ages and couldn’t get through on the phone. Eventually got through via online chat and the staff member was excellent.(Michael Ryan) 2 hours to sort this is too long!

[mark r @marknic37]

@TT2Limited Grim

[mark r @marknic37]

@OctopusEnergy But it isn’t resolved. Your meter is at fault yet your staff insist on an engineers report before they will progress? Is it not the case that you don’t have any engineers and you are happy for your customers to go without gas on an exceptionally cold weekend. It’s cold up here!

[mark r @marknic37]

@OctopusEnergy apparently this is a 9-4 operation. I have no heating because of a meter fault. 2 hours on and you have not done anything except ask for more information.have you seen the forecast?

[mark r @marknic37]

@NocturneLive Signed up but no email yet!!

[mark r @marknic37]

@ChronicleNUFC @lee_ryder Chronicle web page is a nightmare, wade through masses of ads an pop ups for a hundred word story.

[mark r @marknic37]

@Heritologists @NorthEastTweets @NTCouncilTeam @NTCYoungMayor @NTynesideVODA Shieldsymcshieldsface

[mark r @marknic37]

@My_Metro This is madness, surely the Metro system is a better option working as normal with the buses, it works every match day. Making things unnecessarily difficult and complicated.
There have been bigger events that haven’t required such a radical and deeply unpopular plan.

[mark r @marknic37]

@Ryanair have a reputation for poor customer service. Trying to amend flight details online has cost me substantially more than just buying a new flight. Their phone lines ring out, chat bots are pointless and email complaints are just fobbed off.
Please persuade me otherwise!

[mark r @marknic37]

@GaryLineker Carry on Gary! 👍

[mark r @marknic37]

@EastwoodGreig @agbnufc_ Damn right!

[mark r @marknic37]

@MattyBrown55 @agbnufc_ Ok but look after the pennies etc and we won’t be in the Man City strife further down the line.

[mark r @marknic37]

@MissAHaddow Awks

[mark r @marknic37]

@harriweinreb I’ve done my own research, MSM and 99.9 % of scientists and doctors have conjured up this fake news. Internet Karen and Doctor Strange have all the facts. No one has the right dictate my diet. I have sourced an antidote from a Peruvian Shaman on the Dark Web.